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October 2023 by Lauren Arant
I had a balayage turn out I’m not how I wanted it to an after spending way too much money at that salon I decided to go to Sally’s. Brenda is so helpful and walked me through everything I needed to do it myself. She and the other girls are super invested in helping people with their hair needs and very knowledgeable as well. Grateful I am learning how to do it myself and hopefully start saving hundreds.
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October 2023 by katandthefids everything2cellos
Sales associate was very helpful as usual. Nice that she remembered me from my once a year or so visit.
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December 2022 by itz harleybishh
I placed a online order for pickup and drove all the way from Fayetteville to get it. I didn’t realize the store closed at 6 on sundays and got there at 6:03. The lady inside was rude and just not understanding. I had 4 items. All paid for all she had to do was hand me my items. And she refused. She wouldn’t even acknowledge me at the door. Just acted like I didn’t exist. I can understand them having store policies but I still feel she was rude and that was uncalled for. I drove a hour. Sally’s do better! I will never order from this store again
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November 2022 by Jena Kirkland
I placed a online order for pickup and drove all the way from Fayetteville to get it. I didn’t realize the store closed at 6 on sundays and got there at 6:03. The lady inside was rude and just not understanding. I had 4 items. All paid for all she had to do was hand me my items. And she refused. She wouldn’t even acknowledge me at the door. Just acted like I didn’t exist. I can understand them having store policies but I still feel she was rude and that was uncalled for. I drove a hour. Sally’s do better! I will never order from this store again
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September 2022 by Grace Burson
The website said they close at 8 pm on Thursdays, but they already had the doors locked and lights dimmed at 7:45.
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April 2022 by Emily Adams
The only reason im giving this a 4 stars review is because the Staff seemed knowledgeable and kind, was helpful with every other customer... except me. I came in while there were other patrons Inside the store, looked around patiently while the associate and manager took care of other customers, and then I was completely ignored in favor of stocking shelves. Heard the manager tell her employee that "the store can be a mess but the customer comes first" but this is clearly not the case as the associate was called away from the floor nearly 3 times for arbitrary reasons that could have waited until the customers were taken care of. I was not asked if I needed help until I had already decided this was a sign from the universe I didn't need to color my hair.If I had been approached, I was very willing to have spent a lot of money in that store. I wanted to be talked Into extra purchases to make my hair great... unfortunately I wasn't, and I left without buying anything.
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October 2021 by Heather Brecht (BuG)
Well me and my friend only planned in staying in there for 10 to 20 min....huh more like 45 min and still could've stayed longer
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October 2021 by Brittany Snyder
Even though google says they close at 8:00 on Friday, they will close early. Showed up at 7:55 and the two girls working locked the doors. Other lady was about to walk in as well and we had to tell her they were closed. Rushed to get there for nothing.
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July 2021 by Shawna L.
Nice friendly staff. Clean. Well stocked. BUT !They charge 15cents for a paper bag to put your items in at checkout. WTH !! Really? !!
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April 2021 by Matthew Ingue
I typically go to the sally beauty in Athens but I was on this side of town! The store for very organized, I found everything I need for my new barber shop!Really helpful staff
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April 2021 by Hope Lemming
I recently moved to Huntsville from Texas, I wasn’t quite sure what I wanted to do with my hair. My hair is really thick and curly, I’m Hispanic and white. I went from black to a Peach blonde. The new store manager introduced herself to me and helped me through the whole process. I came here in January and I went back this morning to get more Ion repair, she really knows hair color and hair care. She also told me that her staff is new but she is training them very well so they will all be as one which I really love. I told her I came in this past weekend and they were helpful. I highly recommend this location. They are very helpful and fun people to chat with. Courtney is a good fit here I believe.
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April 2021 by Aggrav8ED N0
Courtney was phenomenal. She knew exactly what we needed for both processes in our hair adventures. She took the time to explain step by step details, times, when to continue. She even wrote corresponding numbers based on steps on this. Thanks again Courtney....
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April 2021 by Amber Lopez
Omg omg! I needed mask for my salon, but everywhere is to high, so I came into this store and the young lady told me about the mask sales literally 50 mask for $7.50! I bought 10 boxes 500 mask for $75.00. I love the new store manager here, if you need appointment books they also have them. The store was very clean and organized.
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April 2021 by Sean Imlive
I went to to surprise my wife for her birthday and Adyson helped me find exactly what I was looking for. I couldn’t have done it without her. She’s so smart and good with customers. She was also dressed the best.
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April 2021 by McKinley Harris
I enjoyed my visit to this location. They had what I needed and the store manager was really sweet and insightful! I will be returning.