United States Postal Service
USPS,
Post OfficesHours:
2501 Mastin Lk Rd NW, Huntsville AL 35810 Hours
About United States Postal Service
The United States Postal Service (USPS) at 2501 Mastin Lake Rd NW is dedicated to providing secure, reliable, and affordable delivery services to a vast number of addresses across the country. Customers appreciate the nice customer service from the employees, who are often described as helpful and caring. One customer shared a positive experience with a manager named Ms. Kim, who went out of her way to locate a missing graduation stole, demonstrating a commitment to customer satisfaction. However, some reviews note that the facility could use better maintenance to improve the overall experience. Additionally, there is a suggestion for clearer communication regarding lobby hours. Overall, USPS stands out for its efforts in addressing customer concerns and delivering mail and packages reliably, despite some operational challenges.
Most Recent Reviews
August 2026
Absolutely the WORST post office! I have not gotten mail in ten days and they bring a supervisor to speak to me; he proceeds to say he will deliver my mail that day… GUESS what no mail again!!!! So I have bills behind because they dont have drivers! This place is a joke.
August 2026
They lost my 6 figure inheritance check. Had to FedEx it because USPS is not reliable. They set me back almost 2 weeks in life because things were waiting on that check. I hope everyone involved has shitty karma. It's not hard to track mail. It was certified. I paid for it to be trackable and y'all still failed
July 2026
Never get anything on time. Seriously considering getting a PO Box at a different location just so I can get my mail. And don’t even get me started on packages
More Comments(148)
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