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June 2023 by Jamey Worrell
They did exactly what was needed and when they said it would be complete
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March 2023 by Erin Blackwelder
I tried to use this business. Little to no help from the front desk. I needed some estimates and couldn't get them. I couldn't get a straight answer on the steps I needed to take. I have one repair going thru the insurance and one repair we would like to pay personally. It seemed like they would give me an estimate for the one we were paying out of pocket but wouldn't for the one going thru insurance. It seemed like they didn't want to waste their time if I wasn't 100% sure that I wanted to use them. That only seals the deal that I will not be using them. Ì don't understand the method to their madness. It sounds silly too because I am having trouble putting into words what happened.
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November 2022 by Carrie Dooley
The best auto body shop I’ve ever dealt with, and unfortunately I’ve dealt with a few. Start to finish the best experience ever. Completely efficient, professional, and finished faster than expected. Couldn’t be happier with the repair, and they even detailed the interior. I highly recommend them.
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October 2022 by Sara Bauer
Visited here to get my car door assessed because someone vandalized the lock on it. This place is in-network for my state farm auto insurance. Sarah at the desk was very kind and helpful. The waiting area has a coffee station and comfy couches to sit on. They looked at my car, gave me a rundown of what they would need to order and do, and had me on my way! I’m sure they’ll do a good job when I return to have the actual repair finished.
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October 2022 by Hannah Grace Yates
The customer service is fantastic, reliable, and friendly. Their follow up is very thorough and consistent.
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August 2022 by Carla Frazier
I went in to get an estimate on some work on my vehicle from a car accident the repairs would have been covered fully by that person that hit me insurance they wouldn't even give me a quote on my estimates they were trying to tell me everything else I should have been doing in my lawyer told me what to do
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June 2022 by Roger Shirley
Very friendly and professional service thru out the entire process. I received text updates to keep me informed of the progress. They completed my vehicle repairs and it was ready for me to pickup exactly when I was told it would be ready. Worked well with my insurance company. Would highly recommend.Services: Body & Trim
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April 2022 by Kadie Lee
Awful experience! They was supposed to fix some small on my car after a wreck. The car was new. They ended up burning my seats and had to replace them. That was fine because I understand everyone makes mistakes. When I got my car back I noticed a huge burn under the back passenger seat. I also noticed my middle console was burned. I made the company aware. I was told that they ordered the part. They would fix the other burn when the piece comes in. About seven months or more passed and I was still getting excuses on why the part haven’t came in. I eventually just gave up and my car never got fixed.
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February 2022 by Ben Dover
If you ever get them to call you back please tell them to call me.Very rude when calling the front desk. Zero response to any messages I have leftWill take my business somewhere else
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January 2022 by Aimee C.
Nate, Diane and the team at Classic Collision are great! Very nice and professional. I highly recommend them!
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September 2021 by Keith Swofford
Wonderful experience! Everyone at Classic Collision was incredibly friendly and repair work was top-notch. Car looks as good as new! They also assisted with rental vehicle pick-up and drop-off (Thanks Laura!). Would highly recommend Classic Collision of Birmingham to anyone wanting a worry-free repair experience.Service: Paint repair
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August 2021 by Citgo ballin
Took forever to get my car back plus no gas was in there when I got it. I think they aren't place to get your car fixed. So many cars still sitting over there
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August 2021 by Bryan Abercrombie
Very nice group of people
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August 2021 by Mattie Youngblood
This was my first time going to this place. The people were nice and friendly. Mr Tyler was very helpful.He really took time to explain everything to me.Keep up the good work
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June 2021 by Dwain H.
I can't attest to the quality of their work, because they never looked at my Jeep. It took over a week for them to get my Jeep from the storage lot. They blamed it on the insurance company. Then it sat at Classic Collision for 11 days, and nobody looked at it to get an estimate. When I called the last time, I was told they had taken in 9 cars that morning. When I said I wasn't concerned about those 9, mine had been there over a week, I was told they had cars that have been there for over 2 weeks and have not been seen. She acted ticked off that I was asking about my Jeep. So...I had a wrecker come and take it to another shop. My wrecker driver told me she was snitty with him and it took them 30 minutes to find my keys. Make up your own mind if you want to wait that long. My damage was pretty minor, so I'm sure the kept putting it to the back of the line.
