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November 2023 by Melissa Starr
EXCELLENT customer service. Excellent communication. Excellent attention to detail. Ernest G answered all my questions large and small with kindness and respect. 5 stars!!
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October 2023 by James Young
Absolutely first class service from the maintenance department! I had a pretty significant issue on my road trip from Kansas City to Florida for my daughter's wedding. Joel and the team bent over backwards to try and resolve the problem before my return trip back. At the mercy of parts availability and shipping, the team communicated with me every step of the way and when I picked up the car, I was very pleased with the level of detail and care they gave my 911. My road trip home to Kansas City was flawless! If it didn't cost so much to ship a car from Kansas City, I would be highly tempted to do future big maintenance through Porsche Birmingham.
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September 2023 by Rich Watkins
I recently had the pleasure of purchasing a new vehicle at Porsche Birmingham, and I cannot express how impressed I am with the entire experience. From start to finish, the process was incredibly simple and streamlined, thanks in large part to the exceptional service provided by Ernest and Richard at the dealership.One of the standout aspects of my experience was the transparent and straightforward approach to the purchasing process. There were no hidden fees or surprises, and I truly appreciated their honesty and integrity throughout. They made me feel like a valued customer, and their dedication to ensuring my satisfaction was evident at every step.The dealership itself was a testament to Porsche's commitment to excellence.I can wholeheartedly say that I will be returning to this dealership for any future automotive needs. Porsche Birmingham is undoubtedly top-notch across the board, and I highly recommend them to anyone seeking a premium car-buying experience.
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September 2023 by His Holiness The Crown Prince
UPDATE: Had an amazing secondary experience at Porsche Birmingham getting my car key reprogrammed. The service team went above and beyond on getting this issue rectified quickly and professionally. Over the top service, amazing staff and selection of drinks/food stuffs. I even joined Porsche Club of America from waiting room. In and out, and a free car wash on top of it. Thank you Joel, Rodney, and the gents at Porsche Birmingham for getting this issue squared away
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September 2023 by Jason Junkins
We worked with Chuck, Michael and Richard and they made everything from beginning to end extremely pleasant and easy. I highly recommend them.
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August 2023 by Steve Weinstein
This dealership has been easy to deal with for many years. The sales person, Lee, and the business manager, Richard, we’re both extremely professional, and highly responsive as well.
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August 2023 by Jason A.
I had a horrible experience with this dealership, particularly with the Service Department. It takes weeks/months to get a service appointment (even if your vehicle is inoperable), they rarely have loaners (even when willing to wait for one), and they failed to fix the issue with my vehicle during the warranty period (which caused me to have several thousand dollars in subsequent repair efforts). I also asked the Sales Department to assess the vehicle for a trade-in while it was there, but they never coordinated it with the Service department. drive to the Huntsville Porsche dealership - They we're excellent!
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August 2023 by Ryan Satt
Everyone I worked with was great. I was an out of state buyer and they were prompt, clear, thorough and detailed in their responses and communication. Shipping was a breeze and effortless. A+ all around.
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June 2023 by Larry Smith
Porsche Birmingham exceeded my expectations about car dealers. The whole experience of selecting, purchasing and receiving my Porsche was excellent. The entire team is knowledgeable and courteous. Ernest Garver, the sale associate who sold me the Cayenne e-Hybrid made the process easy and stress free. I recommend Porsche Birmingham and Ernest Garver to anyone wanting a great experience when purchasing a Porsche.
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June 2023 by Dhruv Patel
I am thrilled with my new 911 gts that I purchased from Porsche Birmingham this Sunday. It was worth the wait of a year and a half since I placed the order. Michael, my salesperson, was amazing to work with. He kept me informed of all the updates and was very courteous and helpful. Ernest, who assisted me with the delivery while Michael was on paternity leave, was also great. The whole process was smooth and hassle-free. I highly recommend Porsche Birmingham to anyone who wants a superb car and service.
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May 2023 by Ben Elrod
The team at Porsche Birmingham is top notch. Everyone I interacted with was friendly, not pushy in any way, and willing to help answer any questions I had. I would absolutely recommend this dealership to a friend. Thanks again!
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May 2023 by Dani Lewin
Every text and every email was answered immediately. Questions asked were answered with professionalism and precise, clear information was given. My sells person Ernest Garver should be "Sales Person of the Year". He is the reason I bought my Porsche from Birmingham Porsche.
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April 2023 by Miguel Chacon
Best Service ever from a dealership. I bought a Cayenne over the phone and Michael Freeman was the man. The process was very simple and easy. Richard P. Sexton helped in the finance department and also was super friendly and helpful. 100% would recommend buying here.
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April 2023 by Luke Cureton
We arrived at Porsche and were greeted by William Goodson. He answered are questions and streamlined our purchase. He was such a great person and made us to feel comfortable and confident in our decision. Everyone we met were such great people and we felt as if we had really became part of family.
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March 2023 by Joshua Smith
Ernest and Michael and the rest of the group at Porsche Birmingham were great to work with and went above and beyond to make sure our purchasing experience was top notch. We will definitely be looking to buy from Porsche Birmingham again.