“I stopped at family tires on a emergency. I was from out of town and I had two bad tires on my truck. The owner gave me a great price for two brand new tires and I was about to order them. He then continue asking me questions about the tires on my truck. He told me that the tires look brand new and I should call the big chain company that I purchased them from that they should cover on the warranty. He even offered to call them for me.
I called the company and they said they will warranty the tires.
So even though he lost a sale of two brand new tires. He did the right thing and lead me on the right direction that was best for me.
Shows the integrity and honesty that this business has! We need more business owners like him!”
“They were so nice and helpful. We blew out a trailer tire on I20 E and needed tires replaced. They were able to get us in and back on the road quickly. They made a stressful situation less stressful.”
“Truck DEF pump decided it didn't wanna work any more leaving us derated. TA only seems to want to do oil changes anymore. Reviews of this place were good and I'm glad I called. Exceeded expectations. Didn't do the normal eye roll that some shops do when you know the problem. Gave accurate expectations of wait times, kept in contact so didn't feel forgotten about. When it was time, truck repair was fast, job done right, and priced very reasonably. Honest work is hard to find anymore. Back on the road at the end of the day. Will be probably comming back for actual preemptive work, not just this emergency repair.”