“What a great store with the friendliest people. I stopped in to pick up a new straw hat after leaving mine at home in Colorado and my daughters wedding to attend that day. I didn’t get names but the 3 folks I spoke with were super helpful and made me feel welcome. I look forward to visiting again the next time I’m in the area.”
“I've been doing business with Barry Helms and Tom James for at least 25 years. Since my retirement, our visits have not been as regular, so our recent appointment was like a visit with family you haven't seen in a while. What a great time we had. As always, Barry had exactly the correct product I was looking for and he always has it in my size! Good business, good fun, good family! Can't ask for more!!”
“I went in today with little to no knowledge on what I needed, but I knew I needed a suit for a funeral. There was a gentleman named Ty that stepped in and began to help me. He asked what the occasion was, I explained and said I really needed something affordable. Ty was a huge help from beginning to end, he found me exactly what I needed and even pre-tied my tie for me to make things easier. I really appreciate Ty and his customer service he provided.”
“I want to acknowledge a store staffer DEVIN !
I travel across to shop this location and this store experience was delightful.
He’s very knowledgeable of garments, has fashion sense, stylish and knows fashion seasons. He made me feel welcomed and appreciated! Also the staff member that assisted him at checkout was even pleasant and friendly.
I spent $400, Devin’s customer service is Top Tier!!!!
Devin and the other store associate that assisted him is the only reason this review gets 5 ⭐️’s
Negatives ??:
No greeting when I entered!
Store employee ( tall white female , somewhat stocky built) literally Surveillanced me majority of the time. She made her intentions very obvious, but would try to “ACT” salesy — as I selected items and looking for my sizes she was in the vicinity , pepping or walking next to me. She even followed me to the register. The older employee working the dressing room was even smug. Disgusting, ignorant behavior and mindset on their behalf. I was basically profiled !
These two need customer relation / service training and a reality check.”
“I can confidently say I won’t be buying certain boots anywhere else — and I will NEVER belt shop anywhere else.
This store has an incredible selection. It’s a ton of inventory, but somehow it’s displayed in a way that isn’t overwhelming by. If it were overwhelming, it would only be in the best possible way because everything is so good.
I’m not a real cowgirl — I just like to dress like one sometimes with the boots and belt 🤠 — and I’ve always wanted a full python set. I finally bought a pair of full python boots and a matching belt, and I couldn’t be happier. They are absolutely stunning.
My husband is the real cowboy in our family, so I don’t pretend to make expert decisions on cowboy gear for him. But I did find him a hat with an oyster on it (we love oysters 🦪), and it was perfect.
Now here’s the best part: the owners and employees. Since I’m not an expert on cowboy apparel, I really appreciated how kind and knowledgeable they were. They’re the nicest, most helpful, genuinely appreciative people you’ll meet. The whole place runs so smoothly and efficiently — if Chick-fil-A opened a boot store, it would feel like this one. That’s how friendly and well-run it is.
They even took the time to teach me how to properly care for my exotic skins. I knew I needed to take care of them, but I didn’t realize you have to waterproof and condition python specifically. That kind of education and service makes all the difference.
Beautiful products. Incredible service. Customers for life. 👢🤎”