AutoZone Auto Parts on Hughes Rd in Madison, AL, is known for its helpful and friendly staff. Customers appreciate the knowledgeable and professional service provided by staff members like Kevin, James P, Darius, and Julius, who are often praised for their kindness, efficiency, and clear explanations. The store offers a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have had positive experiences, noting that staff members go out of their way to assist, even when busy. Overall, AutoZone in Madison is recognized for great customer service, helpful staff, and a pleasant shopping environment.
Went in for a key fob battery replacement. The staff were very kind and helpful. Showed me how to pop open the fob, which I had never actually had to do before. Shout out to Elizabeth and Chris for the help (at least I think that was there names).
February 2025
Just bought a new car battery wires looked weird and were funky but HUGE shoutout to Kevin and Will they both took time out to truly help and super kind and helpful as a mechanic this is the service you need.
November 2024
Kevin was awesome, knowledgeable and a great help. The most courteous professional tech that I have experienced at autozone. I have been to many autozones throughout the country in the last 2 decades and Kevin by far surpassed all locations. Thank you Kevin for all you do, you made my experience great, timely, and pleasant.
