The Best Western Plus Madison-Huntsville Hotel is a decent hotel undergoing renovations, with some rooms newly redone and decent sized. It is considered a solid property for the price, offering the best bang for your buck for many guests. The staff receives high praise for being very polite, respectful, and providing exceptional and wonderful customer service, often going above and beyond to help with any issues. The free breakfast is frequently described as amazing and delicious, featuring items like bacon, eggs, waffles, and gravy biscuits, with a super friendly and nice breakfast staff. Common areas and hallways are noted as nice and clean. Amenities like a pool and hot tub are great, and the hotel is pet friendly. There is also a sushi restaurant attached. However, some concerns are noted. The price is often seen as a bit high for the age of the hotel, with some feeling rooms should cost less. Some rooms show major signs of wear, with issues like a large crack in the ceiling, a very tiny bathroom, and occasional cleanliness problems like unwanted hairs or a smell of pet pee. The water pressure could also be better. Despite these cons, it is viewed as a good spot for a short stay, with many guests enjoying their visit and appreciating the dedicated service.
Rooms were okay. Shower was abysmal. Water pressure was poor and the sink was misaligned. The room and hallway had a strange odor. The pool and hottub were shut down. The breakfast was the best part of the stay.
June 2026
Friendly staff. Harry was very kind and helpful, especially as we arrived in the middle of the night. Rooms are very clean with an updated style. Pool is clean and spacious. Breakfast buffet has a good variety of food. Well rested and very thankful. Highly recommend!
June 2026
Great place!!! Very good restaurant and bar! Great location!
