The Best Western Plus Madison-Huntsville Hotel is a decent hotel undergoing renovations, with some rooms newly redone and decent sized. It is considered a solid property for the price, offering the best bang for your buck for many guests. The staff receives high praise for being very polite, respectful, and providing exceptional and wonderful customer service, often going above and beyond to help with any issues. The free breakfast is frequently described as amazing and delicious, featuring items like bacon, eggs, waffles, and gravy biscuits, with a super friendly and nice breakfast staff. Common areas and hallways are noted as nice and clean. Amenities like a pool and hot tub are great, and the hotel is pet friendly. There is also a sushi restaurant attached. However, some concerns are noted. The price is often seen as a bit high for the age of the hotel, with some feeling rooms should cost less. Some rooms show major signs of wear, with issues like a large crack in the ceiling, a very tiny bathroom, and occasional cleanliness problems like unwanted hairs or a smell of pet pee. The water pressure could also be better. Despite these cons, it is viewed as a good spot for a short stay, with many guests enjoying their visit and appreciating the dedicated service.
It looks great in the lobby, but it is a little run down. It has DISH, but Huntsville weather keeps it spotty. Due to lack of outlets on wall opposite the bed, the TV on the TV stand is plugged into the outlet on the lamp on the desk.
May 2026
The rooms need updating and the front desk clerk was slow amd I was the only one in the lobby. Location is great! Just an overnight stay it's okay.
April 2026
Great choice while traveling! The property and rooms are so clean. Check in was great. We ate dinner at the onsite restaurant and it was so good!
