Guthrie's Self Storage and UHaul location in Madison offers excellent service with a friendly and helpful staff. Customers appreciate the quick and easy checkout process, smooth drop-offs, and a wide range of equipment available for rent. Becky, in particular, receives high praise for her dedication, kindness, and willingness to go above and beyond—helping with long-distance moves, answering questions, and even assisting after hours. The staff's caring spirit and southern charm create a positive experience for customers, who feel confident and well-supported during their moving or storage needs. The facility is noted for its great communication, clean trucks, and the ability to reserve equipment easily through the UHaul app. Overall, Guthrie's Self Storage and UHaul location is highly recommended for its exceptional customer service and professional team, making every customer feel valued and satisfied.
Super friendly customer service and the trailer I rented was great.
October 2025
Excellent experience. Rented UHaul Trailer. Quick and Easy checkout, great communication, smooth dropoff. Very nice facility and people. Highly recommend. Would rent from them again.
September 2025
Staff is exceedingly helpful and nice. As a Uhaul dealer they have a wide range of equipment available. Can reserve on the Uhaul app & choose Guthrie's on west 72 in Madison. You'll be as happy as I was that you did!!! Definitely 5 star service at this location!!!
