First Horizon Bank is praised for its excellent customer service and knowledgeable staff. Customers appreciate the proactive approach, exemplified by a team member who extended a promotion. The bank is recognized for its efficiency, with quick responses to inquiries. Many have had positive experiences, particularly with mortgage services, where helpful employees guided clients through tight schedules and answered all questions. Team members, including those who stepped in during challenging situations, are commended for their confidence and reliability, making the banking experience smooth and enjoyable. Overall, First Horizon Bank is seen as a supportive and professional choice.
Absolutely love Jason at the Madison location. I opened an account with them under a promotion. It was about to run out and HE CALLED ME and offered to extend the promotion as there was another one for new customers. How awesome is that??
March 2024
Donna Frost at First Horizon was fabulous. I’ll recommend them every time if the opportunity arises.
December 2023
Wonderful people to work with. They know their business and are quick to find the answer and respond. Donna Frost was nothing but the best to work with.
