O'Reilly Auto Parts in Madison, Alabama, located at 3714 Sullivan Street, is a reliable destination for automotive needs. The store offers a wide range of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the friendly and helpful staff, with several reviews highlighting the exceptional customer service provided by team members like Will, Nick, and Ethan. They are known for their quick responses and willingness to assist with vehicle inspections and product recommendations. The store's Loaner Tool program is also a plus for those who need a special tool for their projects. Whether it's for routine maintenance or unexpected repairs while traveling, O'Reilly Auto Parts is recognized as a trustworthy place to find solutions and get back on the road. With over 6,000 locations across the US, customers can always find support when they need it most.
The team helped me change my alternator in the parking lot. Something they didn't have to do but chose to!!!
November 2025
Love their warranty program. If a battery goes bad they take care of it.
November 2025
I only needed a few smaller items, like wiper blades, but was surprised at how helpful the staff was. Thanks to Ethan for going the extra mile to solve a problem, checking my car in the rain. And Greg for his help. It's rare to find good customer service anywhere!
