Petco in Madison is a well-regarded pet store that offers a wide range of pet supplies, nutrition products, and services. Customers appreciate the helpful and friendly staff, especially in grooming and assistance with setting up tanks or checking prices through the app. The store provides various services such as full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and dog training classes, all aimed at providing the best care for pets. Customers have noted positive experiences with staff members who are welcoming and knowledgeable, often going out of their way to assist, whether through price matching or refunds. The store features a decent selection of merchandise at competitive prices, although some areas may be poorly lit, particularly around the fish displays. Overall, Petco is seen as a good place to shop for pet supplies and services, with a friendly environment and a focus on helping both pets and pet owners.
Received great customer services. Ms Lisa knows her stuff and gave my 6yr old a good overview of how to care for his tortoise.
February 2026
The store looks great, plenty of inventory in the dog foods we needed and in the dog toys. The saltwater fish look amazing & the entire store is so clean.
