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March 2025 by Brynn Cronin
8 dead and rotting fish were on display with brown water because they had been sitting dead for so long. do better
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February 2025 by D W
I’m always treated with kind, helpful assistance when I visit this Petco store. I appreciate the clean well stocked store and never having to wait in line. When there is a line, it’s not a long wait. Thank you
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February 2025 by Hayden Coble
We felt we were being judged/scolded for buying a specific brand of food, but got a price match from online to get an item half off.
Placed an online order containing dog food and purchased one other item. When picking up the online order, the cashier asked if someone recommended the food, saying it was low quality, and recommended other brands. She said the first ingredient was a filler; it was corn. By this time, a line had formed, and we didn't want to hold anyone up, so we decided to keep the food and see how our dog liked it, and decide later for our next bag. We left then returned our cart, and she tried again to get us to buy another brand after we already left with the original brand. The manager that packed the order did not say anything about the food when we spoke with her about the price match and an out of stock item from the order, which leads me to believe this is the opinion of the cashier only. Also, from my research, it seems to be poorly informed as well. 1 star for the judgement, but +1 for the price match.
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February 2025 by Amy Boardman
Great selection for setting up an aquarium for fish.
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February 2025 by Gentle Whisper
First visit, there was a $14.00 price difference on an item in the store and the same item online. The cashier did price match. Thankfully. Second visit, I returned a box of cat treats, because the treats are too large and my cat's would immediately vomit them up. Again the cashier was helpful and gave me a refund. I did have my receipt.
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February 2025 by Sammy N.
Jessica in Grooming was so kind from beginning to end, very welcoming and did a great job on my pup! Can’t wait to return☺️
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January 2025 by Bobbie Baber
Thank you, April, and all the staff at the Madison Petco. April helped my son and myself set up our tank and even show me how to check prices through the app. Saved me a lot of money in one day. You are always so helpful. I hope management knows how good of a team they have here.
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December 2024 by Tim Adams
They meet all the needs of my freshwater fishtank
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December 2024 by george bush
great service with a smile and excellent help by all associates encountered during my visit.
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December 2024 by J Skelly
Not great location for grooming. Find any other in town.
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November 2024 by Andrew Cross
Staff is always very helpful and nice and informative about everything in store
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November 2024 by Audrey Johnston
This is a great store for pets and pet products. The employees are knowledgeable and helpful. It's a good place to shop and to peruse supplies.
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November 2024 by Heather Albright
Awesome place! A bit poorly lit in spots, and the fish needed light too. But solid merch at pretty good prices in a decent selection.
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October 2024 by Darlene Dreisch
Love the “pick up” service - always quick to fill our order, and very convenient to shop at home and stop by when we’re running errands. Very friendly staff, too!
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October 2024 by jennifer koryta
The staff are friendly and helpful. The store is clean and well organized, making products easy to find. But if you trouble finding something, someone is always ready to help.
