This Verizon store, Cellular Sales, located at 8955 Madison Blvd, provides an exceptional in-person wireless experience. The team and staff are truly amazing, fantastic, and helpful. Customers report very satisfied visits and highly recommend the location. The wireless sales consultants are described as professional, pleasant, very friendly, and knowledgeable. They provide excellent customer service, explaining everything thoroughly and taking time with each customer. Staff members help tremendously with upgrading phones, moving data to new devices, and answering questions about phone plans. They are known for going above and beyond normal service to ensure customers get the best deal possible, even running numbers to lower bills and minimize out-of-pocket costs for new phones. The service is considered way beyond great. The store offers help upgrading phones like Apple iPhone, Samsung Galaxy, or Motorola edge+, along with Verizon plans. Customers can also shop for wireless accessories, exclusive Verizon services, and the latest promotions. Appointments can be made by calling, or visitors can stop by the Madison location.
Kary Loney provided excellent service! Not only was he nice and friendly but also very knowledgeable and patiently answered all of our questions.
December 2025
I have nothing but GREAT things to say about the store and the staff! Especially, (forgive me for not remembering exactly) but the man that helped us his name was either Joseph or Jonathan (can't remember exactly). He was FANTASTIC, helped us tremendously. They were all cutting up and joking with us. Thank you!!!
December 2025
Highly recommend! I have been to this place many times - and again I was very satisfied! Today I spoke with Joseph Caldwell - I am very grateful to him - he is a professional man who deserves respect!
