The Verizon store provides mobile, 5G home internet, and business services. Customers can visit in person, schedule an in-store appointment online, or place orders for in-store pickup, free 2-day shipping, or same-day delivery. Reviews consistently highlight extremely kind, patient, friendly, and helpful workers who provide great customer service. Staff members are noted for being especially helpful with great attitude, going above and beyond to help customers get the best plan and price, switch services smoothly, and sort out technical troubles. They assist with new phones, transferring data, and ensuring a smooth transition. The team is praised for being very patient and personable. For convenience, customers are reminded to make an appointment online to avoid wait times.
Donna-Marie from Madison al verizon was amazing!!! She saved us hundreds of dollars
July 2026
Donna Marie was amazing setting up our family with new phones and applying all the great Verizon discounts and promotions. How fortunate we were to get her today, first class!!!
July 2026
We were amazed at how helpful Donna Marie and David were at the Clift Farms store in Madison, AL. They both went over and above! Thank you so much. This is the type of service that will make this 26 year + customer keep coming back!