This Verizon store, Cellular Sales, located at 8955 Madison Blvd, provides an exceptional in-person wireless experience. The team and staff are truly amazing, fantastic, and helpful. Customers report very satisfied visits and highly recommend the location.
The wireless sales consultants are described as professional, pleasant, very friendly, and knowledgeable. They provide excellent customer service, explaining everything thoroughly and taking time with each customer. Staff members help tremendously with upgrading phones, moving data to new devices, and answering questions about phone plans. They are known for going above and beyond normal service to ensure customers get the best deal possible, even running numbers to lower bills and minimize out-of-pocket costs for new phones. The service is considered way beyond great.
The store offers help upgrading phones like Apple iPhone, Samsung Galaxy, or Motorola edge+, along with Verizon plans. Customers can also shop for wireless accessories, exclusive Verizon services, and the latest promotions. Appointments can be made by calling, or visitors can stop by the Madison location.
Best customer service I have received in a while. Cody was very knowledgeable and answered all my questions. Nothing against the Verizon on University, but they weren’t as helpful explaining your plan or bill. Will be coming back to this location from now on. 10/10 recommend this location.
September 2026
I've visited this store on Madison Blvd. for many years and the service has always been great from the time you come in the door. Brandon and Joe were my most recent. Very helpful people!
August 2026
I visited Verizon this afternoon due to a technical problem I was having with my Cellphone. I received exceptional assistance from Kaleena, she was very professional and took the time to resolve my problem in record time. I'm very appreciative of the assistance received. I highly recommend her services.
