AutoZone on Airport Blvd. in Mobile, AL is recognized as a leading retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the exceptional customer service provided by the staff, particularly the store manager, who is noted for her attentiveness and commitment to ensuring smooth operations. Many reviews highlight the helpfulness of employees like David, who assist with specific issues such as battery and engine light problems, offering knowledgeable support and installation help. Long-time customers express their satisfaction with the overall experience, appreciating the staff's willingness to go above and beyond in assisting them. Notable mentions include Tracy and Neal, who not only help diagnose issues but also empower customers to tackle repairs themselves. The store maintains a reputation for handling returns effectively; one customer shared a positive experience where the manager not only processed a refund but also ensured that a core fee was refunded. Overall, AutoZone Airport Blvd. is praised for its friendly service and knowledgeable staff, making it a go-to destination for automotive needs in Mobile.
I can't remember the manager's name, but she was helpful, knowledgeable, and patience with me. I asked a lot of questions regarding my problem, and she answered each one with a smile.
December 2024
Tracy is awesome! She helped us find a jump starter for our car within seconds and answered all of our questions.
November 2024
The store manager was absolutely amazing her customer service was awesome she's very attentive to her customers and she makes sure everything runs smooth and very appreciative and I'll always be a customer.
