First Horizon Bank is known for its professional and personable service. Customers have praised the team, especially Lisa and Ashley, for their effective communication and support during the loan process and account selection. Clients appreciate the respectful treatment and attention to personal needs, making their experiences pleasant and stress-free. Melissa also received accolades for going above and beyond to meet family needs. Overall, First Horizon Bank fosters a welcoming atmosphere that makes clients feel valued and like long-time members.