Old Navy is a popular store offering clothing and accessories for the whole family, including jeans, fleece, and activewear. Customers appreciate the good quality and variety, especially when there are discounts or sales, making it a good option for budget shopping. The store is known for a clean environment and friendly staff who provide helpful and positive service, making shopping easier and more enjoyable. In-store shopping requires masks, but the staff, like Samira and others at the register, are helpful and friendly, creating a welcoming atmosphere. Some customers have experienced issues with online orders, such as cancellations or delays, but store managers are willing to assist in resolving problems and providing options to complete purchases. Overall, Old Navy offers a fun shopping experience with a wide selection of clothes, friendly service, and the convenience of in-store pickup, making it a good choice for affordable fashion for the whole family.