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February 2024 by Madison Morgan
Lots of good stuff but it’s piled up like a rats nest and there are no dressing rooms and no returns. I’m not going to throw money away on clothes that don’t fit. Not worth the trip. Would not go back unless there were dressing rooms opened. When we pulled in the parking lot one of the workers outside said she was hoping we would donate our “old car” very rude even as a joke.
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January 2024 by Cayla Coker
First off, I fully support their mission & I’m glad the money goes to a good cause. However, it can be frustrating when you get to the register and are told an item is $5-$15 more dollars than their sign, despite *not* being specially marked. It’s happened to me the last three times I’ve been there. I’ve always paid the price I was told at the register, because I support their mission. Unfortunately, this has deterred me from stopping in the last few months. Again, I support the cause, but I don’t enjoy the price going up at checkout.
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January 2024 by Denise Keaton
I love shopping here and I especially love the people that work here.
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January 2024 by Renee M
I called for help after running from my abuser and because I hadn’t been beaten in this county they wouldn’t help me! Wow! You people must not know what it actually feels like to be in fear for your life! Basic animal/human instinct tells you to run!
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September 2023 by Deb B.
Normally, I like shopping here. But it will probably be the last time I do after this experience. I asked the lady at the counter how much ties cost. $2, she said, unless they are marked differently and those are $5. So, I went back to the tie department and chose 4 nice ties. I also had a blouse and a pair of shoes. I didn't see any ties w different price tags. When I get to the counter, she tells me that everyone of the ties are $5 each. ???!!??? Then she tells me a crazy story saying sone fellow came in earlier and took all of the price tags off and brought them to the counter. She told him she had seen him removing the tags. So, when he left, she put the ties back on the rack without their tags. Then, lo and behold, I just happened to select the exact same ties? Baloney. I think she just jacked the price at the last minute trying to squeeze more money out of the transaction. I left without making a purchase. What a waste of time.
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September 2023 by Manita Sykes
Horrible I wish I had taken a picture of the pamphlets to help abuse victims but they where shoved back disorganized and nothing says we are here to help do mestizo violence victims and families. The store is a WRECK looks like a hoarders house—you have to track a worker down for prices which you s time consuming and you have no idea who the workers are no matching t shirts badges etc-there are piles and piles of stuff everywhere and of course dollar tree items are double the price. If you have ADHD or Autism this place will trigger you like crazy-not professional and it’s really sad because our community is donating there and they are not good stewards at all ! You can sell 10 purses for 5.09 bucks or less or one filthy for 8.00. Bad business. This is not helping the domestic violence victims . You can’t walk it’s definitely NOT ADA compliant I watched a poor lady struggle just to get a few feet in the door-I say total revap include no employees ????
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September 2023 by Miss Valentina
The penelope house itself is horrible. They line their own pockets and NOT the womens in the shelter with the greedy business "closet". The counselors abuse and manipulate the women and the director does not care at all. All around horrible and just another way to abuse women. I, fortunately, got out years ago and help women get HELP. This place is not to help... Its to line their own pockets and control. Please shop anywhere but here!
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June 2023 by Angela Curry
It's ridiculous how they have so much stuff inside outside getting rained on because they're trying to make a fortune off of free stuff that's given to them why don't they do $10 fill a bag keep it moving they are getting more everyday stuff anyway.SMH
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June 2023 by Angela Roberts
Closed 1/2 hour early, no explanation, after we just parked!
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March 2023 by Linda Wettermark
It's been a while but I'm coming back soon! Had a hip replacement!
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October 2022 by Kelley Thomas
Loved it. They had some nice clothes and my nieces loved it.
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August 2022 by Sydney Mcdaniels
Nice clothes. Sadly not organized by size. They don’t stick to their pricing. Wanted us to pay $40 for a sleeveless blouse. Wouldn’t go if you don’t want to pay whatever they decide at checkout
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August 2022 by Jennifer Farley
BYERS BEWARE!!! Whhen you go to check out, the pricing miraculously goes sky high… decided to charge us $40 for a shirt that was marked $10… same exact thing for a dress. Then told us that all the sunglasses were $3… until a pair turned into $40. We love thrifting and thought we had found our new place, but we will NEVER BE BACK!!!
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August 2022 by Sophie Davis
It was amazing to the and felt so good to donate to those in n****
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February 2022 by claudia mccalla
This is a great place to find gently used high end retail clothing. This shop also supports women and children who are going through tough times. The Penelope organization is a blessing to our community.
