“I don’t do reviews super often, but my experience with Amy at the bakery at the Monroeville AL location was the best customer service I have ever experienced. I called and asked for a basic cake so I could have something last min to work with for my daughter because life gets crazy. Amy gave me pricing info suggestions and was incredibly knowledgeable about services I had no idea Walmart even offered! What an absolute pleasure to work with! The cake not only tasted amazing but was the most beautiful cake Iv ever gotten from a Walmart bakery in years of purchasing. I will be contacting corporate, and local management to inform them just what a gem that they have working for them, as excellent customer service isn’t easy to come by. Amy made mine and my daughter’s day. This woman deserves credit and a raise/promotion! Please see the attached image of the cake as she deserves recognition!
Edit: any damages to icing seen was only due to transporting- this cake was perfection when picked up/purchased.”
Department Stores
Department Stores
“I don’t do reviews super often, but my experience with Amy at the bakery at the Monroeville AL location was the best customer service I have ever experienced. I called and asked for a basic cake so I could have something last min to work with for my daughter because life gets crazy. Amy gave me pricing info suggestions and was incredibly knowledgeable about services I had no idea Walmart even offered! What an absolute pleasure to work with! The cake not only tasted amazing but was the most beautiful cake Iv ever gotten from a Walmart bakery in years of purchasing. I will be contacting corporate, and local management to inform them just what a gem that they have working for them, as excellent customer service isn’t easy to come by. Amy made mine and my daughter’s day. This woman deserves credit and a raise/promotion! Please see the attached image of the cake as she deserves recognition!
Edit: any damages to icing seen was only due to transporting- this cake was perfection when picked up/purchased.”