CarMax in Montgomery, AL offers a large selection of used cars, trucks, and SUVs, making it easy to find the right vehicle in one place. Customers enjoy a no-haggle, pressure-free shopping experience with friendly staff and a welcoming atmosphere. The team is helpful and knowledgeable, answering questions and providing good service during the purchase process. Many reviews highlight the quick and smooth application process for buying a new SUV, as well as the ease of selling a car even if customers don’t buy from them. The service doesn’t stop at sales; customers also praise the reliable and professional mechanics, especially for services like oil changes, where staff explain procedures clearly. Lindsay, a manager, receives high praise for her excellent customer service and dedication. Overall, CarMax provides easy, trustworthy car buying and selling experiences, with friendly staff and quality service throughout the process.
The vehicle i got from carmax was amazing The best quality the best ever Used but like brand new thanks carmax
December 2025
When i say, Carmax is my number 1 dealership with excellent customer service. I had issues with my vehicle, the service center came to my rescue. Shout out to The service center members in Columbus, GA. Melanie and Luke
November 2025
My first experience with purchasing a car at CarMax was excellent. My second purchase was HORRIBLE, that's why just three stars. I am not sure I would recommend them due to my most recent purchase.
