Rent-A-Center is a business that receives mixed reviews from customers. Some report issues with delivery, stating dates were changed with no notice after confirmation. Others describe positive experiences, noting the staff is great to work with, understanding about late payments, and works to satisfy customers. Reviews highlight employees who are very informative, professional, and provide enjoyable customer service. A long-term customer of the Mt. Meigs Road store explains that a policy change means most items must now be ordered, not stored in the warehouse, which can cause an inconvenience. They advise speaking directly to the manager with any complaints, noting that a past issue with a rude collection person was resolved after speaking with management. This customer loves the store and its people, sharing an example where staff loaned an air conditioner to a mother in need and helped her find assistance. They emphasize that you get respect when you give it.
I have been reading many of the comments about the Mt. Meigs Road store. First of all, to the person that stated they do not have anything in the store. I agree with you, but they changed their policy and now they have to order most items you want to rent. They no longer warehouse items for rent. How do I know this, I have... read full comment
May 2025
I requested a new tv was brought a used TV and then it took three weeks to get the new TV and then a payment was due a week after I got it.
April 2025
Easy approval process. Large variety of items to choose from. Perfect solution for a quick fix when you need an item for your home but don't have the cash to pay the entire price for whatever you need.
