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July 2023 by Kavondra Mccarter
Love Megan very professional
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May 2023 by Jenni Dasher
I have had Shane as my agent for years!! Any time I have an issue Shane and the girls in the office get it handled for me with no complications. They go above and beyond for their customers!!! I wouldn't do business with anyone else!!!
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May 2023 by John Johnson
I would not recommend working with this State Farm agent Shane Anderson office to anyone, as their customer service skills are insufficient and they seem to have little interest in helping me with my concerns.
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April 2023 by Daire Ellis
He is our agent and their office has always done an amazing job. Very helpful with the few windshield claims I have had to make due to commuting to work on the interstate. And we have great rates for our home, auto, and life insurance policies!! The staff is very easy to work with.
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April 2023 by Sean Moore
I recently had a terrible customer service experience with Shane Anderson office. Despite several attempts to resolve my issue, which I knew I was right about. I was met with unhelpful and dismissive responses from Mr. Anderson and his team. He was were not taken my situation seriously. He brushed off my concerns and told me to contact customer service.I contacted customer service and explained the situation. I submitted a request, and they will review it. They just called me to advise that it has been taken care of, and I removed him as my agent. The fact is that Shane Anderson, showed apparent lack of concern for my situation. Despite my repeated attempts to seek his assistance, Mr. Anderson was dismissive, leaving me feeling unsupported. It was clear to me that he did not care about my needs as a client, and was more interested in simply collecting money and not actually providing me with the help I needed after the fact." *P.S. I never leave reviews, but had to after this experience.
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April 2023 by Claire Mack
Shane Anderson has been my agent for 15 years. They are always so very friendly and have been extremely helpful whenever there might be an issue or claim. (Mr. Anderson even followed up every week until my claim was settled.) Megan and Diana have been there forever and are so nice. I highly recommend this State Farm agency!!
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April 2023 by Michael Mcghar Sr
They took great care of us
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March 2023 by Amanda Johnston
Shane, Diana, and Megan are always great to work with.
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October 2022 by Tammy M
Have the best customer service ever, staff super nice..
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March 2022 by Ziykiko Sanders
Been a customer since 2009 or so and have always had great service.
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April 2021 by Sheila Wilson
Very helpful under the sad reason I was there.
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November 2019 by Laura Rickels
Shane is a fantastic agent and is very helpful when a claim is involved whether it is auto or home related. I highly recommend Shane to anyone as we have dealt with other agents that are not helpful.
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November 2019 by RLB1977
Shane and all the ladies in the office are great! They are very helpful every time I call and always willing to go above and beyond
