Simply they don't know much about home internet especially the different model of moderns they carry as some new models can be used with an external cellular antenna. They used to be very knowledgeable but those days are gone.
November 2023
Me and my family are long time customers of T-Mobile. We visited this store several times.
September 2023
The staff was very friendly and helpful. They knew how to fix my phone. Very patient with everyone. Some of the staff were helping two customers at once. My congratulations to the groom.