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December 2022 by Katie Hall
Rude staff. Their propane doesn’t work and hasn’t for some time
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December 2021 by Don Kilgore
I made reservations for specific location and they didn't have a clue what was rented. Fortunately the attendent was very helpful with my order...only didn't have the hand truck I requested. Definitely call location after booking your needs.
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September 2021 by Paul Simmons
The staff was great but their reservation system was a disaster zone!
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September 2021 by Johnny, Jr Martin
Undermanned facility.
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July 2021 by Chanele Lewis
Always good service
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November 2020 by Sarena Shilts
I had a hitch installed on my 2015 Honda CR-V. I was told would take 45 minutes and I ended up waiting 3 hours (first red flag). Weeks later, when I picked up my trailer from a different location, the lights on the trailer weren’t working due to a connection problem. I had to go back to the location where I had my hitch and wiring installed to have them connect the wiring to the power source. I waited in line for 30 min (totally fine because they were busy, yet understaffed). When it was my turn to be helped, the employee was not equipped with the knowledge to fix my problem. He tried to call his manager, but he didn’t answer. He is the only one working so he is assisting other customers. I’ve been waiting for three hours for someone to have the competence to connect the wiring correctly so it is safe for me to drive. In sum, 3 hours of my time was wasted when the wiring was incorrectly installed in addition to another 3 hours waiting for a solution on the day I’m supposed to move. At this moment in time, I am still waiting for a solution. This is by far the worst customer service I have ever experienced. Do better.UPDATE: Aaron, who was the only person working, fixed the wiring. Thank you Aaron!! He was so kind and apologetic for the whole situation and did the best with what he had. This is obviously a management problem.
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June 2020 by Lance Jackson
Would rent there again
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June 2020 by DENISE WIGFALL
Great prices and good customer service. Great rates you can afford.
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April 2019 by U-Haul Customer Care
We pride ourselves for having exceptional customer service. Justin and his team are ready to serve all your storage needs. We Appreciate Your Business!
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December 2018 by REL GOOD
How do you close at 7pm and you have no one certified to fill propane tanks.
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September 2018 by Danny Kiddy
NEVER get a hitch or any wiring done here...quote 1 hour and takes them 3.5 hours, with 2 guys working on it! AND I had to re-wire the lights myself after they ran the plug through my back hatch and didn't wire the brake lights. So, job done wrong, unprofessional employees, terrible location, untrained staff...pick your reason. Never again will I go here.
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June 2018 by Angelisa Nicole
You all have had me moving around Montgomery all day, when the equipment I needed was right at the first location I went to. Now I'm just sitting in a parking lot waiting on the main line to answer the phone. When y'all go bad, it really goes bad.
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June 2018 by LeLe Pretty Thick
You all have had me moving around Montgomery all day, when the equipment I needed was right at the first location I went to. Now I’m just sitting in a parking lot waiting on the main line to answer the phone. When y’all go bad, it really goes bad.
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December 2017 by Kürşat Burak Çağıl
Propane for Rv's
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November 2017 by Mario Hendricks
Great rates with a friendly anp professional staff.
