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December 2023
2nd time in less than a week, driver either delivered the wrong package to my house or delivered my package to someone else’s house. Retrain your seasonal workers and on the other hand all you doing is matching the address on package to the house, really sad they can’t comprehend basic reading instructions.
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December 2023
Entry and exit doors are NOT user friendly for customers lugging large packages in and out. Especially while using a cart !!! Do BETTER UPS ! You have the means to fix this PITA issue for your Customers!
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December 2023
I hate not being able to contact a person at the actual store. This was after they pretended to deliver my package and then market it as the final delivery attempt on the 1st attempt. Policy says we’re supposed to get 3 attempts. Overall, this is ridiculous