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“Going into this UPS store is so easy. The location is convenient and the staff are always friendly. It also smells very nice in there which I always joke with them about asking what type of air freshener they are using. Going in to this UPS store is a very easy and pleasant experience.”
“Trucker do not go on 2255 s Forbes. Company move to new address. tight space for 53' truck but still door parking possible. Nice person on the warehouse. Forklift driver not so experienced but unloads my truck.”
“I have this rating because this location is the only location I use. The hours and the convenience to my house. The staff are friendly and very engaging while assisting the customers. They know me by name.”
“Two very nice & accommodating employees on duty that made my business very brief, convenient & satisfying! “Thank You”, to these two exemplary people for reminding me what “excellent customer service” should be!”
“These folks are great. They're so helpful and friendly. And went out of their way to support me in getting all the work done, with notary services, printing and shipping!”
“I like this newly remodeled UPS store on Zelda Rd., as service is continuously moving. And, you are greeted by employees which is a BIG A plus!!! Professionalism is needed for my business ventures & for using my money! One minor thing is more waiting area for customers is needed & should have been extended during remodeling.
Nevertheless, the employees are nice but 1 employee should have a friendlier facial expression .Maybe he'll improve in the future or was having a bad day. Other than that this is my favorite UPS store. Oh, parking can be crowded at times during lunch but not for long. UPS on Zelda Rd, is my favorite. Parcel pick up by 6:00 PK is also great!!!!”
“The associate who assisted me was very friendly, respectful, and professional. They answered my questions clearly and made the process quick and easy. I really appreciated the good customer service during my visit.”
“UPS Acess Point that is located at CVS on Zelda Rd was quick, easy and the best part they don't close until 10 pm. I needed to drop off a package at the last minute ? I googled where I need to go...luckily I leave right down the street. The young lady scanned my package, I got the text from UPS and I was back at home in under 10 minutes.”
8AM - 6:30PM
9164 Eastchase Pkwy, Montgomery
Shipping Centers
“Fast, Friendly service. Store personnel demonstrate an attitude of caring professionalism. Customers leave with a feeling of trust and confidence that their shipment is safely and expidiciously on it's way.”
“Courtney is "awesome" at remembering things & She personally sat for at least a half hour (or more) & got past the weird computer glitch that 'would not' except my address & let me set up a New FedEx account! Major Kudos!!”
“I must say that the professionalism at the eastern blvd location was much better this time. I was so afraid to go place an order. However, on the two occasions I visited, I received a friendly greeting and I was given much needed assistance. I will return and I hope to find the same of better atmosphere. Appreciate their service.”
“It is the young man working at this FedEx Ship Center that makes this business successful. I can tell he cares about conducting his job properly. Yes I feel that I paid a high price for a four ounce envelope to be delivered to Philadelphia, Pennsylvania overnight. I trust FedEx the most over all of the delivery companies. I dropped off my envelope at 4:45 the evening of Friday the 4th of January and it was delivered to the destination at 9:54 Saturday morning. 15 hours is beyond amazing. I greatly appreciate the effort the young man put into my request. He is an excellent representative for FedEx corporation.
05 January 2025”
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“Worked with Kim K, super to work with...but she has been so busy, along with coping with renovations, etc. This made timely back and forth communication a bit frustrating...temporary issue I believe.”