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March 2024 by Tryton Taylor
Good place to work,
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December 2023 by Vinnie davis
2nd time in less than a week, driver either delivered the wrong package to my house or delivered my package to someone else’s house. Retrain your seasonal workers and on the other hand all you doing is matching the address on package to the house, really sad they can’t comprehend basic reading instructions.
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December 2023 by Robert Schultz
Entry and exit doors are NOT user friendly for customers lugging large packages in and out. Especially while using a cart !!! Do BETTER UPS ! You have the means to fix this PITA issue for your Customers!
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December 2023 by Courtney Solie
I hate not being able to contact a person at the actual store. This was after they pretended to deliver my package and then market it as the final delivery attempt on the 1st attempt. Policy says we’re supposed to get 3 attempts. Overall, this is ridiculous
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December 2023 by brian anderson
The automated system is not the solution! They will not allow you to speak to an actual person concerning your delivery status. Delivery drivers are not updating their route progress during the day and are falsely reporting delivery attempts. USPS is more accessible and accountable, not much better. REAL PEOPLE NOT COMPUTERS AND AUTOMATION !!!!!!!
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October 2023 by Davy Wright
UPS has decided to stop delivering to our area on Wednesday and Friday. We are a business and rely on timely delivery of perishable goods.
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October 2023 by 5points Atl
I ordered a pair of shoes and it says left montgomery ups facility delivered to montgomery us but my address isnt montgomery us and i dont have package and there is no way to get up with an agent and customer service cannot help
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October 2023 by Bre'Shunna Smith-Posey
No note on the door saying they tried to deliver, was sitting at home all day waiting on my package. If you didn't get to drop it off, just say that instead of lying about it. Now I have to wait for my package.
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October 2023 by John Smedley
my package arrived at ups montgomery al on September 7 then showed arriving on Sept 12 then showed arriving in montgomery on September 13 they said it was due to incorrect zip code but I checked with shipper and zipe code was correct this 2 time this has happened I still have not received package
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October 2023 by Rose Obita
Somehow someone stole my phone and it is in your center. I have been tracking it with my Apple phone find my phone and it is there. Please reach out to me to return my iphone
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September 2023 by todd lett
Not only did they not follow through and deliver my next day air package, but when I called at 1:30 I was told it was on the truck and I’d definitely receive it. No delivery attempt was made, and in this case the driver didn’t even lie saying he made an attempt. It was returned to this location which of course is closed on the weekend so they’re saying oh we’ll deliver it Monday now. Get people that want to work and do their jobs or don’t bother promising anything, and to clarify this review is specifically for this location!
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August 2023 by Rocky Poyner
If I could choose which company to deliver my packages every time it wouldn't be UPS!We've had items stolen straight from our orders. Missing/lost packages, and most recently, we had a package delivered to the wrong address. It took multiple hours of arguing with UPS for them to finally accept that they made a mistake and it was theirs to rectify. Multiple days after the incorrect delivery, I finally received my package.... though it was opened and clearly someone went through it, and UPS never even took the time to repackage the items as to prevent damage.
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August 2023 by kerri lucido
I wish I could share a video of your delivery person dropping my package of light bulbs on the porch and kicking the package. Such sorry work ethics.
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July 2023 by Patrick O'Neal
No wonder all my packages are late if they can't work on weekends or don't open until 10:30. If my package is lost like they seem to have a problem with at this location I'll be sure of where it got lost.
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July 2023 by Charles McDANIEL
Convenient shipping if you're close to Fulton industrial Blvd. They need to extend their hours though.
