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“I was delighted with your associate Gabe. He worked two days with me and my daughter to get our connection corrected. You also had your manager Lionel and Brittany that were helpful and kind. You have a great team. Thanks guys☺️”
“Shelby was amazing! She helped us out so much with new phone upgrades and services! She has the best personality and was so professional with handling all of our many questions! I definitely recommend coming to her for all your AT&T wants and needs!!”
“I wanted Thank Leslie because this Voiceover definitely had me in a clutch, chokehold, stress and about to purchase a new phone because of being so frustrated for a couple hours that I couldn’t access my phone. She calm me down and gave me detailed instructions because I couldn’t stay as my phone had30 more minutes to unlock, but with her detail instructions I can successfully unlock my phone without having to wait 5 hours to unlock my phone. She was definitely patient ? with me because I was already on 100. I give her a perfect 10 and I will forever go the Center point and
l?k for her when I have a issue‼️”
“They fixed my galaxy note 10+ screen, back glass, and camera glass for around $300. Cheaper than most of the other places I checked and I didn't even have to order the screen myself. Very efficient and great work, will definitely be my go to place for any phone repairs. I highly recommend this business and this location.”
“The moment I walked thru the doors I was welcomed. Everyone was courteous and polite. I was given great information regarding the best plans for me and the pricing. They also gave away free book bags for the kids. I like that they give back to the community. I am not from the area and they helped me replace my phone. I was working with Sam and he was very professional and not bad on the eyes”
“AT&T - Wildwood Store - Birmingham, AL
All of the employees are awesome! The store is fully staffed. The staff is polite, courteous, professional and knowledgeable. They genuinely try to save you money. They greet you, immediately. If you have to wait a few minutes, it is because they make sure each customer gets the time and attention he/she deserves. They apologize for the few minutes you have to wait. I have always had excellent experiences at this store; I visit the store, quarterly. Excellent customer service is extremely rare these days. I appreciate the excellent customer service at AT&T.”
“Great customer service, from this team. I came in switching my phone service from T-Mobile to AT&T which was the best decision I made. I started off with the a guy named “G” he was very helpful, funny and had great customer services. We came across a few problems but no fault to him. That’s when his manager Jaleel step in. This crew was awesome it’s Christmas Eve day, their store was closing early but he made sure my kids and I was taking care of. Another team member by the name of Angel step in, she assisted him as well. They work overtime even when the store was closed and they were supposed to leave early that day. They all were a blessing to my kids and I. I appreciate every last one of them. They went above and beyond. I’m beyond grateful and glad I made the decision to stop in that day. I do apologize, cause I felt bad that Jaleel and Angel were working past time after closing. Hope you’ll great gesture don’t go unnoticed because you guys were fantastic. Thank you’ll so much from my kids and I.”
“I am the 100th review! This is my second iPhone I have bought from this store (specifically Krystal) and I can say I am really impressed. This store has some of the best deals for iPhones that you can find and I was lucky enough to snag one thanks to Krystal! Thank you so much!”
“Huge shoutout to Carvin ! Came in with a broken Xbox hdmi port every other place I spoke to quoted me 1-3 weeks minimum because they have to send it off , he did it in house in less than 2 hours ! Absolutely recommend them before going anywhere else”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“I recently switched over from AT&T to T-Mobile, and the entire process was incredibly smooth. The manager went above and beyond to make sure everything was set up correctly and answered all of my questions with patience and professionalism. I really appreciated how easy they made the transition. Highly recommend this location for anyone considering making the switch!”
“I recently visited the AT&T store and had an experience that completely flipped my expectations—thanks entirely to Kameron. From the moment I walked in, Kameron greeted me like an old friend who genuinely cared about my concerns. No robotic scripts or endless hold music here—just real human interaction that made my day.
Kameron was on top of every detail, patiently answering my questions and explaining everything in terms I could actually understand (something I didn't expect when I walked into a tech store). His professionalism and humor turned what could have been a routine visit into an enjoyable experience. I mean, it's rare to meet someone who can make you forget the usual headache of tech support frustrations, so kudos to Kameron for setting a new standard.
If customer service were an Olympic sport, Kameron would take home the gold—effortlessly mixing expertise with genuine care. Thank you, Kameron, for reminding me that good service still exists. You've earned every one of these five stars, and I’ll be singing AT&T's praises (and recommending the store) for a long time to come!”
“Sam is the BEST! I’m a repeat customer who drove from GA to Bham just to shop with Sam, and he never disappoints. Best deals! Best prices! Best customer service! Plus, it’s black-owned! Shopping with Sam is always a smooth and seamless experience. He’s very knowledgeable about all the products and never tries to break the bank just to make a sale. He answers all of my many questions without hesitation. Sam definitely has my loyalty ?. Stop by and see for yourself!
⭐️⭐️⭐️⭐️⭐️”
“Anthony, or also know as “slim”, I believe, was extremely helpful with getting me a new phone! I’m very appreciative and I would send anyone to him for their cellphone needs.”
“Shelby at the Summit in Birmingham store was amazing today (2/21/25)! She spent so much quality time representing us today with an ongoing problem of trying to disconnect our landline and terminate charges from Uverse that have been on our bill since 11/2021when DIRECTV was installed by an ATT technician. Last Friday we were there for the same situation. Shelby stuck with us and successfully solved our problem by working through Melissa at Direct TV. Shelby kept at it until we had confirmation that our situation was now resolved. She is a great representative of AT&T and made us feel confident as long term members. Thank you Shelby. Craig and Susan E.”
“.Margaret was very professional and helped us to solve our problem with her expertise. We are very satisfied with her professionalism, attitude and knowledge of her profession. She deserves a raise!”
“Brought in an older iPhone with a problem. They fixed me right up. Nice store quality employees you couldn’t ask for more A+ five star service. A guy named “Red” took very good care of me. Good job guys.”
“Went in to get my phone screen repaired and purchased a cellphone for my Mom within 15 minutes I was out the door. Great hospitality and definitely quick service. Seil is a great salesman!!!”
“Today I had something to remove from my account, the person that took care of me was named Bri and let me just say she was very sweet and patient! It was a long process but the whole time she was very communicative. Definitely recommend Bri when visiting this store!”
“My mom passed away in July, have not had any issues paying my bundle until I managed to lose my dad's debit card. He's paralyzed in a hospital bed so I'm responsible for two peoples information essentially. That being said Megan at my att store helped me get my bill paid and my internet activated”
“Shalese !!!! Was the best store manager and sales person woman she was very patient and she listened to my concerns. I went to 2 before her and the 3 rd time was the charm!!!! She had me completely set up when I left !!!!! Don’t go to any other metro pcs except this one ☝️!!!!!”
“These folks are great. If you want your vehicle to be seen or you want to be heard on a radio this is your one stop shop. They outfitted our ambulance in Ragland with Fenix lights and I don't think I could be any happier. Great job guys.”
“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
7AM - 10PM
5561 Grove Blvd, Hoover
Mobile Phones
“From the time I walked into this Super Target store, Desiree, a cashier exemplified EXCELLENT customer service to me. (At 1pm on Sunday, 4 or 5 cashiers had 0 customers.) Seeing I needed help, Desiree directed me to the juicers, looked for the Breville, took it off the shelf. She was very patient with me. As a senior citizen needing directions often when in a megastore, I am so grateful to DESIREE for giving me the royal treatment at HOOVER TARGET, on GROVE BLVD.”
“I came in right before closing to switch my cellular data to a new phone, and the employee at Metro PCS was incredibly helpful. She handled everything quickly and professionally. I really appreciate her excellent customer service and willingness to help even at the end of the day!”
10AM - 7PM
5308 Oporto Madrid Blvd, Irondale
Mobile Phones
“So this is my second mom with this phone company and we have the plan that you can ride hbomax I guess I really like that they were very genuine and concerned about me saving money so it was a win-win I have two lines but I only pay for one and that's the great part”
“Super friendly and Super helpful!!!
The two employees who helped me, Ronnie and Kayla were extremely helpful in getting me a replacement sim card! Took no time at all! Overall a smooth and fantastic experience!”
“I went in there today at the 280 store. Unfortunately I was misinformed/ misunderstood about being able to upgrade, bit of a bummer but life goes on. The young man helping me was top tier friendly and helpful, I would say above and beyond. I wish I got his name but the young man with an eyebrow piercing was very kind and helpful”
“This review is specifically regarding my exceptional experience with Sidney Moore.
I went in to the store to add a line ONLY!!!
Mr. Moore greeted me as soon as I opened the door with a warm and welcoming smile which immediately placed me at ease. I was not looking forward to adding a line to my account because generally there are mishaps in billing.
Mr. Moore was extremely patient as he LISTENED to my concerns. He allowed to me see and experience the difference in the devices as I made my careful selection.
Mr. Moore explained my various options and in real time showed me what fit my expectations.
While still remaining very patient Mr. Moore allowed me to ask questions as he answered in a way that made me feel valued. His “can do” demeanor throughout my time in the store was beyond what I expected. He was dedicated to service and not just a sale.
I could continue but I will summarize this review with a “Heartfelt Thank You” to Mr. Moore for such an awesome experience and for the kindness he demonstrated in my visit to the Fultondale Verizon Store.
L. Grant”
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“I've been with Verizon for 13 years and this is the first review I have given a store because my experience was phenomenal. Amy McCoy at the Mountainbrook 280 store was a pleasure to work with. She did not try to upsell me, was extremely knowledgeable, and made a usually dreaded visit (from past experience) actually fun! Highly recommend this location!”