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“Our old cell phone provider didn't have any good deals for us when we were ready to upgrade even though we were long time customers. But Verizon had our backs. 5 star deals & service. Thank you to our sales person, Toby, you were awesome & got us set up with exactly what we needed.”
“Cori was so well-versed in the deals and processes of at&t. Even though it took a minute to upgrade my phone ? I loved the experience and the energy he had during the process. It made it hard to leave.”
“I called ☎️ the Boost Store today with a lot of questions with the intentions of porting my # to Boost. I Will Definitely Be Making The Switch!! Thanks to CHRIS who was Great help!! He had ALL the Answers to my Questions...He was Very PROFESSIONAL, INFORMATIVE & PATIENT!! Thanks Again Chris ⭐⭐⭐⭐⭐”
“The moment I walked thru the doors I was welcomed. Everyone was courteous and polite. I was given great information regarding the best plans for me and the pricing. They also gave away free book bags for the kids. I like that they give back to the community. I am not from the area and they helped me replace my phone. I was working with Sam and he was very professional and not bad on the eyes”
“Sam was so professional and polite. He made sure I got exactly what I wanted. And gave me the best price possible. I highly recommend Sam at boost mobile thank you”
“We were greeted by an associate as soon as we entered the store. Robert answered our questions and set us up with what we needed quickly. He was professional and personable.”
“They fixed my galaxy note 10+ screen, back glass, and camera glass for around $300. Cheaper than most of the other places I checked and I didn't even have to order the screen myself. Very efficient and great work, will definitely be my go to place for any phone repairs. I highly recommend this business and this location.”
“Josh P. provided excellent customer service. He answered all of our questions. He changed my screen protector for me, and went above and beyond. He was very polite and professional which isn't something you are able to get with customer service these days. He deserves recognition for his hard work! Thank you Josh!”
“My screen on my iPhone was cracked, so I went in for the repair. While the gentleman was working on it, he realized that he didn’t have what was necessary to fix my older model phone. It was almost closing. He called another location and verified that they had what was necessary. He told them that I was headed that way, so they could expect me. He went above and beyond to make sure that I got my phone fixed. I appreciate it!!!”
“Crystal truly is the most helpful person I have ever met at a phone store..she really helped me immensely and I will recommend her to everyone I meet..thank you so much Crystal again for all of your help love.”
“I came like 20 mins before they closed thinking I was gonna have to come pick my phone back up in the morning they are goated the fixed my phone same night I got it same night they didn’t rush because it was time for them to close they made sure my screen was on the right way! Costumer service is everything.”
“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
“Anthony, or also know as “slim”, I believe, was extremely helpful with getting me a new phone! I’m very appreciative and I would send anyone to him for their cellphone needs.”
“Xxavier was over and above the normal representative for AT&T, Directv, and cell phone. He got EVERYTHING up and running with efficiency, professionalism, and compassion!!! He is the kind of worker who went over and beyond what is expected by the client and his company.
ONE OF A KIND!!!
Thank you Xxavier and AT&T!!!”
“Went in to get my phone screen repaired and purchased a cellphone for my Mom within 15 minutes I was out the door. Great hospitality and definitely quick service. Seil is a great salesman!!!”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“Super friendly and Super helpful!!!
The two employees who helped me, Ronnie and Kayla were extremely helpful in getting me a replacement sim card! Took no time at all! Overall a smooth and fantastic experience!”
“Our rep spent most of his days to achieve our requested outcomes...he was restless and he was exactly why I stay with AT&T...our rep deserves some type of reward for his dedication to obtaining the proper outcomes he achieved on my behalf and as a customer I'm extremely proud to have him in my corner.
Tom and Kelly Roper”
“Shalese !!!! Was the best store manager and sales person woman she was very patient and she listened to my concerns. I went to 2 before her and the 3 rd time was the charm!!!! She had me completely set up when I left !!!!! Don’t go to any other metro pcs except this one ☝️!!!!!”
“Key was awesome!!!!! We had a very complicated situation and she took care of it as opposed to the other 7 representatives that just couldn't get the job done correctly . Key displayed a great attitude and remained patient and kind. She is definitely a keeper!!! We were very pleased with the customer service she had to offer!!”
“I came into your store on Saturday March 30, 2024 at 8:30 pm. After driving from out of town to the Apple Store. My phone had to have 3 hours of repairs so I could make it back home safely w gps. Apple wasn’t able to connect my att service back. So I had 30 minutes to get over to att. There I met a very kind young man named Bill. He went above and beyond to help me get my service bk up. He even stayed til 9:30, 30 minutes after he was supposed to close and go home. But I needed WiFi to complete set up of my service. He deserves much more of a shout out for everything he did to help me. He had a very disruptive customer all while helping me. He was very kind to them and tried explaining that what she needed was out of his doing. He has a baby on the way and I pray he does great in life! With a personality like his, he will go far!! Please commend him and praise him for being a dedicated att employee!! He was amazing!! Bill is all I know. Thank you. I was able to use my gps and made it home safely!! Thanks to him!! Williams Family”
10AM - 7PM
5308 Oporto Madrid Blvd, Irondale
Mobile Phones
“So this is my second mom with this phone company and we have the plan that you can ride hbomax I guess I really like that they were very genuine and concerned about me saving money so it was a win-win I have two lines but I only pay for one and that's the great part”
“Mr. Xavier was very professional, knowledgeable, and friendly. The service was fast and convenient. I will be back. I would definitely recommend the AT&T store in Trussville crossings ! 10/10”
“From the moment I walked in, I was greeted with a smile and a friendly hello! The prices are AMAZING and the customer service is A1! I would recommend to anyone!! Two thumbs up!”
“I had the greatest experience with this location. The manager is very understanding and patient he's also good with all the customer's who does not know what they want. He takes time to see what you're actually looking for and he'll give you the perfect phone that fits you. Love my new location and the manager he's a great man.”
“My mom passed away in July, have not had any issues paying my bundle until I managed to lose my dad's debit card. He's paralyzed in a hospital bed so I'm responsible for two peoples information essentially. That being said Megan at my att store helped me get my bill paid and my internet activated”
“Amazing customer service!! And so fast! We had trouble finding a repair shop that had the screen we needed and Dee had us covered! We were in a time crunch and he made sure we were in and out very quickly.”
“Great customer service. I recommend everyone come here. The store was nice and clean and smells great. Michael the store manager is also a keeper. Great service”
“The employees have great attitudes but their is a break down of communication between each department. I WILL SAY THIS ... ASK QUESTIONS, BE CONFIDENT IN YOURSELF, SHARE YOUR KNOWLEDGE, TREAT OTHERS AS YOU WANT OTHERS TO TREAT YOUR CHILDREN...NEVER JUDGE, BUT ALLOW PPL TO BE THEMSELVES, LISTEN TO WHAT THEY SAY BUT FORM YOUR OPINION ON WHAT THEY DO...THAT IS WHO THEY ARE ... NOW, who are YOU?LOVE AT ALL TIMES”
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“I've been with Verizon for 13 years and this is the first review I have given a store because my experience was phenomenal. Amy McCoy at the Mountainbrook 280 store was a pleasure to work with. She did not try to upsell me, was extremely knowledgeable, and made a usually dreaded visit (from past experience) actually fun! Highly recommend this location!”