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“I went in because my phone was shattered, I was just checking around for prices. But miss Leslie was so pleasant. She took care of me in less than 10 minutes. Even transferred all my stuff without the accessong my broke
phone 10 stars for this Boost Mobile.”
“It's a really great place for any of your phone/electronics matters.
First time we came to this store in 2024. My son turned 14 and we got him an iPhone and an Apple Watch. He still enjoys them till this day.
Today we went there to get an iPhone and an Apple Watch for my daughter. The owner Sadi always provides an exceptional care for your needs and offers his professional advice. I hope my daughter will like these gifts. She is turning 14 in May 😊🥳”
“My in store experience was at the Summit. The rep Zhevyn provided outstanding customer service! She was friendly, knowledgeable, and extremely helpful. Zhevyn was amazing! and courteous, attentive, and made sure I fully understood my options. I felt valued as a customer, and her positive attitude made a big difference. AT&T is lucky to have her! One of the best experiences I’ve had with AT&T. Great job!”
“John; The young man that waited on me was polite and was able to answer my questions and correct anything that I didn't really know. Everyone in the office was helpful and nice at the lakeshore office.
THANK YOU”
“This is the best Boost Mobile Company Around. Please ask for a young lady name Lexus. Perfect customer service, wise and knowledgeable. Knows all products. Offered extra equipment to make my cellphone usage better. She transferred my number with no problems. She is absolutely amazing. This is the type of person a company never ever wants to loose. She needs a bonus and a raise. Great job ?.... Great work. She needs to be given the job to travel & train others .. 12 star worker ?”
“Pat helped my mother in law and I today and really went above and beyond to help us out. He was kind, helpful & so patient. Finding good customer service these days is difficult so we REALLY appreciated it.”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“Once again wonderful customer service at this location, Dania was phenomenal, great personality, amazing customer services and very professional and polite. Thanks for being so kind and patient you are going great places keep up the great work.”
“My iPhone 15 got harder to charge. The charge cord wouldn’t stay in and finally would not charge at all. I took it to AT&T and they determined the charging port was clogged with stuff. I wear overalls and have a drawstring attached to the phone, to have easy access. They dug and dug. Potato chips, cookies, saw dust, no telling what. No Charge! I purchased a magnetic charger, new magnetic case and screen protector. It’s hard to find service like this now days! THANKS! The next day, the Lady taught me how to use the magnetic charger. THANKS AGAIN!! Us old folks need lots of help. It’s great to see this amount of understanding and help.”
“Brought in an older iPhone with a problem. They fixed me right up. Nice store quality employees you couldn’t ask for more A+ five star service. A guy named “Red” took very good care of me. Good job guys.”
“Michael is freaking amazing and he needs a raise! I went to get my phone switched from Verizon to AT&T, and honestly it was stressful at first, but thankfully Michael handled everything great!”
“Went in to get my phone screen repaired and purchased a cellphone for my Mom within 15 minutes I was out the door. Great hospitality and definitely quick service. Seil is a great salesman!!!”
“These folks are great. If you want your vehicle to be seen or you want to be heard on a radio this is your one stop shop. They outfitted our ambulance in Ragland with Fenix lights and I don't think I could be any happier. Great job guys.”
“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
“Shalese !!!! Was the best store manager and sales person woman she was very patient and she listened to my concerns. I went to 2 before her and the 3 rd time was the charm!!!! She had me completely set up when I left !!!!! Don’t go to any other metro pcs except this one ☝️!!!!!”
“I had such an amazing experience at T-Mobile, and it truly wouldn’t have been possible without Josiah. He went above and beyond and made sure the manager, Diandgy, was able to step in and assist me in the best way possible. Kristen finished getting my phone fully set up and made the whole process smooth and stress-free. On top of that, Paisley was absolutely the best with emotional support and made me feel so comfortable and cared for throughout the visit. This team created such a positive, unforgettable experience that I will definitely never go anywhere else.”
“Fred has phenomenal knowledge of the T mobile process and equipment is the A1. Shout out to Mrs Kristina for superb professional atmosphere. Thanks T Mobile Montclair team”
“I’m in T-Mobile Parking lot typing this.. Angel at 280 T-Mobile was phenomenal.. She was very patient, informative, & got me exactly what I needed.. She went over & beyond to satisfy my needs.. Her energy was very genuine and sweet! go see my girl Angel! she’s the best!”
“The guy there was really helpful and got me a good deal on a phone also they have a really good 1 year free upgrade on there fleas plan they also speck Spanish here which was really helpful for me for my English is really bad.”
“If theyd help more like other locations or even have things in stock that ur offering for upgrades then itd be good they weren't rude just like hated jobs and stuff needed wasnt in stock and didnt offer to help find diff location that had it”
10AM - 8PM
9190 Parkway E, Birmingham
Mobile Phones
“Went to T mobile to transfer my service from Metro. Kira was so kind and helpful. I ended up getting a new plan and new internet service. Thank you for all your help.”
“The young lady Nani that is working is such a good help. Answered all of my questions. I am so glad this store changed staff. This is my favorite store now. Great service!!”
“I came in right before closing to switch my cellular data to a new phone, and the employee at Metro PCS was incredibly helpful. She handled everything quickly and professionally. I really appreciate her excellent customer service and willingness to help even at the end of the day!”
“I went into Metro with a completely busted phone — the screen was glitching, opening and closing apps on its own, and I couldn’t really use it anymore. I’d also just moved and had a lot of other bills to handle, so getting a new phone wasn’t really in my budget.
Jackie and Tanita were honestly amazing. They were cool, down-to-earth, professional, and genuinely fun to talk to. They didn’t treat me like just another sale — they asked the right questions, looked over my account, and found me the best possible deal for my situation. They even took the time to transfer my number and set up my new phone perfectly.
It’s rare to meet people who are that real and helpful these days. I walked out of there not only with a working phone but also with a smile. Big thanks to Jackie and Tanita at Metro for making a stressful situation easy and even enjoyable.”
“Had an AMAZING EXPERIENCE with EXCELLENT CUSTOMER SERVICE. The professionalism of the representative Emanuel Lott. Very attentive to needs and had a desire to help with my needs of what I came in for and then added on and made sure all was well before I left.”
“I needed help with my sim card, got that fixed, because of suggestive selling, by the counter person, ended up getting internet and a tablet with unlimited internet also. And at a reduced cost, with my 3 lines.”
10AM - 7PM
306 20th St S, Birmingham
Mobile Phones
“Wow, i received excellent customer service from Jalissa and Kevin! They were both knowledgeable and courteous in a timely manner. I also really appreciate how well the entire office staff is always ready to assist each other whenever I had a question. I noticed that they did that with all of their customers during the time I was there. It’s refreshing to see so many team players…it was definitely collaboration over competition!!!
GREAT SERVICE!!!?
Kathy P.”
“Very helpful and friendly employees got me what I needed and was in and out really quick they helped me with everything I needed and explained to me everything I asked”
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“I was delighted with your associate Gabe. He worked two days with me and my daughter to get our connection corrected. You also had your manager Lionel and Brittany that were helpful and kind. You have a great team. Thanks guys☺️”