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“I feel better driving Penske trucks for longer one way trips or cross country excursions like the one I'm currently on. The trucks are newer and the reservation process is seamless. The truck I picked up was relatively new. After several moves since the start of the pandemic, I've just never had an issue with these guys.”
“We normally use another rental company but due to availability I used United. I was helped quickly and professionally by Danny and was able to get in and out in no time. The equipment worked well and the return was just as easy. What really stood out was the friendly interaction that I had with both Danny and the technician. They were personable and kind and seemed like they valued me as a customer. I will definitely be back for future rental needs.”
“We rent vans several times a year. The vans are always clean and new. Rob and Blake are very easy to work with. I highly recommend their service and will continue to use them in the future.”
7AM - 7PM
124 Skyland E Blvd, Tuscaloosa
Truck Rentals
“The staff is very helpful. They seemed understaffed when I went to pick up. only one guy at the counter with a big line of people, and they had to wait while he attached my trailer. dropping off was a breeze”
“They didn't have the truck I had reserved online, and couldn't get one that day. They did rent me the next size up, but it wasn't available until hours after the time I had made my reservation for. Once I got behind the wheel of the larger vehicle, I immediately regretted it. It was just not what I needed. I reserved it for 2 days, but returned it after one because it just wasn't working out. UPDATE: I will give them kudos in their response for not making any excuses or trying to blame me. +1 star for good business practices. The next time I need a truck, I'll make sure to call ahead and speak with someone directly to try to have a better experience.”
5AM - 5PM
124 Skyland E Blvd, Tuscaloosa
Truck Rentals
“I rented a 5x8 trailer at a different Uhaul location, but the lights were not working. So I brought it to the Uhaul Skyline location, where the manager (forgot his name) immediately came out and took a look at it. He determined the trailer wasn't getting power, but needed to have the electrician, Ryan, check it out. The next morning I brought it in and Ryan immediately checked it out and found that the car was missing several relay switches needed to power the trailer lights. Ryan is a true professional- he found the problem quickly! And they didn't charge me! I really appreciate the great service - especially since I was driving to California - Thank you ! Mike”
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“Circumstance: Dropped off a one-way rental truck that got damaged during our move.In short, this went well and was painless. Damage wasn't major and didn't render the truck unusable, so that was good. The guy I dealt with (don't know his name, unfortunately) was cool about it, and from walk in to walk out, it was maybe 10 minutes.Good experience overall. Not sure if the guy helping me was new since the not-so-good reviews I read but I didn't experience anything but a friendly guy who was pretty laid back and has a good sense of humor.Side note: Cool Pawn Shop, not what I'm used to seeing. Not jam-packed with junk. Need to go back and look at some of the stuff closer. Might be a couple of purchases in my future.”