After a mess-up in ordering my refrigerator & receiving the wrong one (new product & no help from Samsung), Cassandra spent many hours clearing up the issue, keeping me informed, and making sure the problem was resolved. Thank you to Cassandra for all her help!
April 2022
Delivery service is terrible. Management won't call back as promised.
February 2022
Cashier Jennifer @ Returns desk was very rude!! Her tone and uneducated choice of words were very belittling.