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“This store has saved me so much money compared to Lowe’s and Home Depot. I purchased a pack of three extra long drill bits here for the price of one at HD. My expectations are set accordingly, but they are perfect for residential/DIY.”
“John and James are great to work with. James walked through the store with me, helping me decide on options for a big project. He's knowledgeable and patient!”
“So far. Not so good. Bought hydraulic hose with fittings. Neither end fits. Took it back. Told that there was no refunds. No hydraulic hose, no work!
Told to call in an hour; boss is at lunch.
Back story. We took our old hydraulic hose with the fittings in, asked for new hose and new fittings. When we were ready to put it on 1 fitting was too small, the other too big.
Good news. They refunded our money. Since they have a no refund policy on hoses, I can't say that this would happen for everyone.
Staff was friendly and once understood the issue resolved quickly.”
“Home Depot seems to have all around better staffing than its competition. I went to Home Depot's competition to buy a few pieces of lumber and it was frustrating because they did not have the lumber labeled. Frustrated, I went to Home Depot and all of the lumber was labeled therefore I knew exactly where to find what I needed. Little stuff like that makes a difference.”
“Really amazing staff and extremely helpful I will be using them again soon and I will definitely be sharing my experience with people and referring people to them”
6:00 AM - 10:00 PM
1701 Frederick Rd, Opelika
Hardware Stores
“We had the BEST customer service experience today. Erin was the kindest and most helpful Lowe’s employee we have ever worked with. She went above and beyond to ensure we got exactly what we wanted. Thank you ERIN!!!!!!!!!! Keep smiling!!! You are wonderful!!!!”
“My husband went to the lumber department and the gentleman that was cutting lumber was so helpful and nice. His name is Benjamin. Very nice. He cut the lumber for him and helped him load it on the cart. If you still give out Homer Awards, he deserves one! Thank you Benjamin so much!”
“Had a great experience at Lowes today thanks to Jason in Paint dept, he was knowledgeable and so helpful with information to help me get everything I need for my paint project. I give him big 10 star review!!!!”
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“Always outstanding service both inside the store and in the warehouse when you need the feed, birdseed and also lumber and garden supplies. Great group of people working there.”