Verizon in Opelika, AL, known as Victra, is a local Verizon Authorized Retailer that aims to provide the best possible experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable and dedicated store consultants and managers strive to connect technology to life in a trustworthy, fun, and profitable way. Customers have consistently praised the store's staff for their patience, communication, and problem-solving skills. The store manager, John, has been described as "spectacular," "very knowledgeable," and a "very resourceful problem solver." The employees, such as Chloe and Brendon, have been commended for their helpful and insightful assistance, particularly when it comes to assisting seniors with phone upgrades. Overall, the Verizon store in Opelika, AL, has received positive reviews for its welcoming atmosphere, streamlined processes, and exceptional customer service.
The gentleman who was working was the only one working that day. He took care of me and another person at the same time. I got a upgrade on my phone a d they got a tablet we both were will taken care and out of the store with in 30 minutes. He was very good at his job. Was very satisfied with my service. Thank you.
January 2024
Great experience with Chloe at this location. Patient, communicated with me & perfectly applied my liquid protection. She's great!
December 2023
Brandon was very helpful with questions and phone settings
