Verizon in Opelika, AL, known as Victra, is a local Verizon Authorized Retailer that aims to provide the best possible experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable and dedicated store consultants and managers strive to connect technology to life in a trustworthy, fun, and profitable way. Customers have consistently praised the store's staff for their patience, communication, and problem-solving skills. The store manager, John, has been described as "spectacular," "very knowledgeable," and a "very resourceful problem solver." The employees, such as Chloe and Brendon, have been commended for their helpful and insightful assistance, particularly when it comes to assisting seniors with phone upgrades. Overall, the Verizon store in Opelika, AL, has received positive reviews for its welcoming atmosphere, streamlined processes, and exceptional customer service.
Brandon and Lauren are AWESOME! They helped my husband and I with everything we needed! They were patient, understanding, and kind! They were very accommodating with the limited amount of time we had. They gave us solid and unbiased advice when it came to choosing our phones and service plans! They make a great team!
January 2026
Brandon was very knowledgeable and has excellent customer service. Great at small talk while it took my phone a while to transfer over.
January 2026
Brandon is awesome. Very kind and knowledgeable. Made the whole process painless and pleasant. Will be back for sure.
