Verizon receives mixed reviews but generally offers good customer service and helpful staff. Customers appreciate friendly and knowledgeable employees who assist with issues like email problems and phone repairs. Some reviews mention great products and the desire to try Verizon internet services. While one customer noted a server issue outside their control, others highlight positive interactions, especially with specific staff. Overall, Verizon is seen as providing good service, with staff eager to help, though experiences may vary depending on the individual employee.
I worked with Joey today to get a new phone. He was knowledgable, and very respectful.
August 2026
Rodney was great! The experience was great and smooth sailing. I will be back here for my upgrade . I would have gave him 10 stars if possible !
August 2026
Very accommodating and great customer service personality!!! Enjoyed him working with me. And also very knowledgeable!! Thanks Trey!! Five Stars from me!