Verizon receives mixed reviews but generally offers good customer service and helpful staff. Customers appreciate friendly and knowledgeable employees who assist with issues like email problems and phone repairs. Some reviews mention great products and the desire to try Verizon internet services. While one customer noted a server issue outside their control, others highlight positive interactions, especially with specific staff. Overall, Verizon is seen as providing good service, with staff eager to help, though experiences may vary depending on the individual employee.
Rodney went above and beyond helping me today. I could not have asked for a better salesman. I am very satisfied with Verizon and definitely Rodney for all they done for me today.
March 2026
I've spent hours on the phone with customer service and got ZERO results!! I went to the Oxford Alabama Verizon store and immediately Justin approached me and within 15 minutes he had EVERYTHING that I wanted complete and was such a pleasure to talk with as he handled my problem!
March 2026
TK and Bri took the time to listen to me and my concerns about switching back from T-Mobile and got me all taken care of!
