Advance Auto Parts at 2247 Pelham Parkway in Pelham provides a range of automotive aftermarket products and free store services, including same-day options at most locations. The store features leading brands such as FRAM, Carquest, and DieHard® batteries. Customers can benefit from free services like battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling. The staff is known for their helpfulness and professionalism, with employees going above and beyond to assist customers. For example, one customer appreciated a staff member who allowed them to use a funnel for oil and was very accommodating. Another praised a staff member for being thorough and patient during a battery test. The store manager received high praise for her professionalism and willingness to listen and resolve issues, turning a negative experience into a positive one. Customers also mention friendly, helpful staff members who assist with tasks like changing license plate lights, often doing so with a cheerful attitude. While most reviews highlight excellent customer service, some notes include minor inconveniences, such as a staff member not carrying out a battery from the door when there were no other customers. Overall, the Pelham Advance Auto Parts store is appreciated for its helpful staff, quality products, and commitment to customer satisfaction.
Service was overall great! She let me use the funnel to put oil in my car which was quite convenient! If I need something I'll definitely be back.
November 2023
Went to pick up an online order yesterday and asked for my battery to be tested. Thank u, Jon(bald headed guy), so much! Extremely helpful and thorough. He was even patient as I stood over his shoulder, asking questions ?
October 2023
I had a pretty good experience that only thing that I didn't care much for is I had a battery for my car and that they had no customers and the guy would not even carry it off the door for me but it's all good
