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March 2024 by Billy Ledbetter
Crooks,swindlers, and thieves!Charged a 12 dollar service fee ,for what?Glad I am closing this account !
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February 2024 by Pell City Carpet Cleaning Jerry Walker
This Bank in Pell City Alabama did something no other Bank in my town would do. They took a chance on me. I pay my loan payment early every month. I earn my income cleaning carpet and floors for over 70 years.Support local small business... thank you for your help with my situation.
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December 2022 by Debbie Curvin
Icamnot express how grateful I am for the great people at this bank, Mr, Thompson, Valentina, I had fraud on my account, half of my SSI, they promptly resolved this matter, God knows the whole crew are a blessing!!!
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January 2022 by Jessie Taylor
They are real friendly and eager to answer any questions. They are quick and very perfessional
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April 2021 by Justin McConnell
If your thinking about getting an account at BB&T and you live within the Pell City area go see Valentina Lillo she helped me out so freaking good amazing customer service she I was using paypal and they dont have a good way in taking money out so i decided to go here and she was very helpful and got me in and out with an account with ease i 100% recommend
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December 2020 by James Arendale
We have used this bank for years. What small and I might add few problems we have had were always handled quickly and professionally.
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September 2020 by Rena Garrett
I've had the worst experience at this bank. My husband and I have had an account for a few months now and frankly it was a bad decision. For starters it took them almost three months to give me a debit card for my account. Also they are not very responsive, my husband applied for a loan( He is on my account) and they told him they would let him know that evening whether or not he was eligible. Never heard from them, so I called to inquire about the hold up only to be told they can't tell me anything. Maybe they can't but i Think I'll close my account and find somewhere better because they should be decent enough to do what they say they will.
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October 2019 by Justin Lynn
Love the bank but the online app is so misleading and the past few weeks I've noticed it takes more and more time for pending transactions to go through
