The Hampton Inn Pell City offers a consistently great experience, thanks to its exceptional service and friendly staff. Wendy Rush, in particular, has consistently provided top-tier service, going above and beyond to ensure smooth and enjoyable stays for guests. The hotel's meeting rooms are well-organized, clean, and easy to work with, making it an ideal choice for events and group bookings. The rooms are clean, comfortable, and the location is safe. The front desk staff, including Nykeria, are described as sweet, polite, and helpful. The kitchen manager, Rosita, is praised for her friendly demeanor and ensuring guests have everything they need. Overall, the Hampton Inn Pell City is highly recommended for its exceptional service, comfortable accommodations, and hospitable staff.
Had an event where I needed to book a total of 14 rooms for missionaries from all over the world. Wendy took such good care of all the details and our guests all were greeted and cared for with great kindness. So appreciate Hampton Inn and will definitely use them again in the future.
February 2026
This hotel is like all Hampton inn the rooms are excellent service is great
January 2026
I had a very rewarding stay at this hotel. Bali, Daniella, and Christy , at the front desk were very friendly and helpful. I am on a walker and oxygen, 24/7 and they were always offering to help me any way they could. They made my 2 month stay very nice and pleasant.
