AutoZone on 14th St in Phenix City is a leading retailer of auto parts and accessories. Customers report receiving amazing, awesome, and great customer service. Staff are described as helpful, informative, sweet, awesome, funny, very kind, and perfect. Many note the team is knowledgeable and persistent, staying with a job until it is done. Services like battery installation are fast, getting customers back on the road in less than 15 minutes even when busy. The store provides a reassuring and helpful experience, leading customers to recommend it and plan to return.
They were about 4 min from closing and the kind gentleman tested my battery for me. I appreciated the service!
April 2026
Mahogany and Andy were so helpful and kind. Had a minor freak out from being so stressed about my car and was afraid I’d have to get a tow, but Mahogany was cool and calm while making sure my car could get me home. And it did!! Thank you!!! ❤❤❤
February 2026
I really like this AutoZone, even when they are super busy the employees are always very helpful and do what they can to get you in and out of there.