These reviews of CVS highlight a mix of positive experiences and some areas for improvement. Customers appreciate the pharmacy staff's helpfulness and efficiency, especially when handling multiple prescriptions and insurances, with one reviewer noting that the staff knows their medications by heart and provides great service over the past year. Another customer praised a specific store for its diligent staff, who went above and beyond to check stock and produce high-quality personalized photo puzzles, which made a special gift for an elderly couple. However, not all experiences are flawless. One customer was disappointed when a pharmacy staff member failed to include an OTC cough medicine in their bag despite agreeing to the purchase, citing a misunderstanding about specific instructions. This led to the decision not to return. There are also reports of poor communication, such as a customer who felt that a pharmacy representative improperly interrupted and misunderstood their issue, highlighting the importance of good customer service. Overall, CVS is seen as a place with helpful staff and quality service in some stores, but inconsistent experiences and communication issues can affect the overall impression.
Excellent staff members, Quality products at a great price. Coupons and Bogo deals make it the lowest prices in town.
May 2025
I have used this CVS for 30 years. And never had any problems. The staff has always been great and some of them have been there for years. Even when it was at the old location on Stadium Drive.
June 2024
Always a very pleasant shopping experience! Great customer service! I love my coupons and perks
