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January 2024 by Lettie Banks-Jones
Always nice when I come in. Pharmacy just needs to upgrade their computer system
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January 2024 by Susan Stimpson
Justin & Jace make this CVS shine. Very professional, knowledged, patient & pleasant. My experience was above norm due to their willingness to help & desire to please.
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December 2023 by Kirby Thompson
The Pharmacy staff is excellent, but the store has trouble retaining them for some reason. Consequently they are harried. Took almost 2 days to get my Flu medication after diagnosis. Meds late to diagnosis happens often due to poor manning. Not enough to process Rx's and wait on clients. Don't know why they quit. Check for toxic leadership. I hope that's not the problem.
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November 2023 by Brandon Woodruff
I never post reviews, but this has to have the worst pharmacy dept. out of any CVS I have visited. Staff is rude and have NO idea what is going on. I have been by 4 times over 3 days to get my prescription and been told everytime to come back tomorrow. BUT the kicker is having to argue about getting the prescription filled then basically being told to go away til tomorrow. Checks depth my doctors and I have 6 more refills left on the RX. Call their customer service dept get the same run around. DONT USE THIS CVS
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November 2023 by Randy Butts
I just started shopping in this store\nbecause ! just moved here. I was\npleasantly greeted by a nice young\nman, Deron. He was very nice and\nasked me if I needed any help. The\nStore was very neat and clean. The\nStore Manager Ray greeted me and helped me find what I was looking for. I will certainly be shopping in this store.
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September 2023 by toxie robbins
After my wife dropped off her prescription, then returning twice over 2 hours, I returned to be told it would be another 30 Minutes. After 20Minutes, the customer ahead of me, who had been waiting more than an hour, inquired on his order to be told, “30 more minutes”. I then inquired if it would be another “30 minutes” for my order as well. The worker’s exasperated response was, “we are no longer comfortable filling your prescription and you will need to go elsewhere”. INCREDULOUS. This pharmacy is not functioning and the people working here are operating as if their customers are the problem. Total fail.
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September 2023 by J C.
The pharmacy here is a joke! They are slow and incompetent! Take your business elsewhere.
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August 2023 by Dennis Emmons
Nice, friendly helped me out today.. My local CVS was out of my prescription in another town. So Prattville had it and they got Right on it helped me and the other store out... 5 Stars everything was perfect.. Thanks Prattville,
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July 2023 by Kristi Alford
Oh... Justin was awesome. He taught me how to print items and pictures off my phone. Took his time and was very patient with me. Can't leave Ms. Kelly out.... she was great. Both went past the call of duty to help me. I also observed how they both really took their time and patience with other customers. The elderly customers love them also. Very kind. Extremely patient. You do not see employees take pride in their jobs anymore.
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May 2023 by Tina Stark
The staff is very friendly both in store and the pharmacy. You are always greeted with a smile. Store is very clean, well stocked, very organized.
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May 2023 by Shawn Troby
Made an order for pictures, got a cal they were ready, then went to pick them up and the guy at front told the machine was broke and he seemed to not care when it was going to get fixed. Not impressed with service
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March 2023 by Ben Lazo
Terrible. Took 7hrs to get 2 medications. 3 trips there simply because both pharmacy employees didn't take the time to care.
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February 2023 by JP
Closing at 9? May as well close for good.
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January 2023 by R Rivera
It had improved once the person from the cvs in target got there. It did improve sort of. Well the person is back at target, and I'm going back to target. The people who work in the pharmacy are flippant curmudgeons who don't appear to care about you or your health. People go there for there medicine and not to get a bad attitude. They have disrespected my wife so many times it's become a real problem to chat about these stories with my wife. We're taking our ailments elsewhere. It's not like we want to take medication.
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November 2022 by Ginny
Clean & organized.Severely understaffed though.One cashier in the entire store. Said cashier also has the responsibility of stocking the entire store.Therefore no one is available to check people out.Yeah there’s the self checkout, but sometimes you need a human.