CVS on Cobbs Ford Rd. is a clean and well-maintained store that offers a pleasant shopping experience. Customers appreciate the friendly and helpful staff, particularly Justin, Jace, and Deron, who go above and beyond to assist and connect with shoppers. The pharmacy department is noted for its excellent staff, although there are concerns about staff retention and delays in filling prescriptions. Some customers have experienced long wait times for medications, suggesting a need for better staffing. Despite this, many recommend the store for its welcoming atmosphere and the dedication of employees like Justin and Kelly, who provide exceptional service, especially to elderly customers. Overall, CVS at this location is recognized for its cleanliness and commitment to customer satisfaction, making it a recommended choice for shopping and pharmacy needs.
I love this CVS store. Thank you so much to all the wonderful people who work hard for us in here on the floor and keeping everything available to us and we'll stocked and clean 💝 Pharmacy I'm very grateful to you going above and beyond what you have to do. Special Thank You Pharmacist 💖
October 2025
Stand here waiting on meds behind a no english speaking customer with 2 employees behind counter a a line of 9 people behind me. How about you step up and ask if next customer needs help. Don't take 2 pharmacy people to wait on on customer. Poor business practices.
August 2025
This is my favorite. CV s location in Prattville, Alabama, because it's always stopped.There's never an empty shelf.I love the different cereal by offer as well as other items.I'm so happy you're impractical.Thank you c v s..
