AutoZone Auto Parts is a reliable and customer-oriented business, as evident from the reviews. Customers praise the staff's friendly, patient, and knowledgeable approach, with one reviewer highlighting the excellent service provided by an employee named Danny. However, there have been some isolated incidents of staff members lacking in basic automotive knowledge and customer service skills, particularly a grey-shirted parts sales manager. Overall, the store is generally well-received, with customers appreciating the prompt phone response and the willingness of the staff to assist them with their automotive needs.
Jennifer at Autozone was incredibly kind and helpful to our family when our van broke down in the Autozone parking lot. We are from out-of-town and after closing the store, she came back on her own time to check that we were not stranded. She went above and beyond to help us! We are so grateful for her assistance!
March 2026
I get five point stars because Mr. Jean Dillard went above and beyond to find me what I was looking for even when the computer and looked. I appreciate this store and it service.
May 2024
We were there on 4/22. Nervous because my Subaru needed oil because of towing a trailer. Nicole was pleasant, patient and friendly. She even opened the oil cap and poured it in for us. Thanks so much for your kind nature and patience with us.
