AutoZone Auto Parts is a reliable and customer-oriented business, as evident from the reviews. Customers praise the staff's friendly, patient, and knowledgeable approach, with one reviewer highlighting the excellent service provided by an employee named Danny. However, there have been some isolated incidents of staff members lacking in basic automotive knowledge and customer service skills, particularly a grey-shirted parts sales manager. Overall, the store is generally well-received, with customers appreciating the prompt phone response and the willingness of the staff to assist them with their automotive needs.
We were there on 4/22. Nervous because my Subaru needed oil because of towing a trailer. Nicole was pleasant, patient and friendly. She even opened the oil cap and poured it in for us. Thanks so much for your kind nature and patience with us.
January 2024
I want to thank Danny at Prichard/ Eightmile store.He was so helpful and very knowledgeable as well. I couldn't have ask for better service. He found my issue and fixed me right up.I will be coming back when I need help , I was impressed with their service.
May 2023
Not sure what happened but the doors were locked and a guy emerged saying he was waiting for corporate to call to advise if they were closed for the day ??
