O'Reilly Auto Parts store #5358 in Spanish Fort, Alabama is noted for its excellent and knowledgeable customer service. The staff is consistently described as friendly, helpful, and personable, often going above and beyond to assist customers. They are willing to retrieve products from the back and provide meaningful interaction. The store itself is a nice new location carrying necessary parts, tools, and accessories. It offers various services like free battery testing and a loaner tool program. While access from the highway may require a U-turn, the overall experience is highly praised, making it a preferred and great place to shop for both everyday customers and experienced mechanics.
Great staff!! Super helpful and nice. Helped me find the parts I needed.
March 2026
Just left this store. Donnell and Ashley were extremely helpful and nice! Donnell, especially, went above and beyond to make sure I got the best part for my vehicle and has amazing customer service skills! Highly recommend!
November 2025
Tyler helped me out today and he was great. Really friendly, easy to talk to, and you can tell he knows his stuff. He made everything simple and took the time to explain what he was doing without making it complicated. I appreciate the help and I’d definitely recommend him. Five stars!
