Verizon
Cell Phone StoresHours:
300 Springville Sta Blvd #1600, Springville AL 35146 Hours
About Verizon
Verizon, the largest authorized retailer with over 800 stores across 38 states, is known for its top-notch customer service and commitment to the local communities it serves. Established in 1991, Verizon offers the latest smartphones and tablets on the best network. Customers have praised the exceptional service provided by the staff, particularly Jennifer and Jake, who have been described as professional, helpful, and honest in addressing their needs. Despite occasional issues, the employees have been commended for their dedication in resolving problems and ensuring a pleasant experience. Verizon's passion for giving back is also noteworthy, as the company has donated $1 million to Riley Hospital for Children, distributed over 600,000 backpacks, and provided $2.7 million in grants to local communities. Verizon's focus on customer satisfaction and community involvement sets it apart as a trusted brand.
Most Recent Reviews
February 2026
Had an issue with payments and corporate. Jamaul at the Springville location was very friendly and helpful, and knew exactly what was going to happen. He made the ordeal a lot less frustrating!
February 2026
Kayla is as good as it gets. A true professional and such a pleasure to work with. She’s my go to from here on out!
February 2026
I just wanted to leave a comment about the service at the Springville, Alabama store. Ms. Jennifer was absolutely wonderful; she answered all my questions and helped me with all the necessary steps to activate my new phone. I definitely recommend her. If you visit this store, be sure to ask for her!
More Comments(69)
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