Taylor Automotive and Towing provides exceptional towing and auto repair services in Montgomery, AL. Customers consistently praise the company for its professional, courteous, and reliable team. The drivers, such as Dustin Ledbetter and others dispatched through AAA, are known for going above and beyond, ensuring both the customer and vehicle are safe and sound at the destination. They arrive quickly, often early, and handle tasks with patience and efficiency, even in challenging situations. One customer appreciated how a driver changed a flat tire in less than five minutes without needing a special lug nut remover, demonstrating quick and courteous service. The team’s responsiveness is highlighted by fast dispatching and excellent communication, with one driver calling to confirm the safe arrival of the vehicle. The auto repair side of the business also receives high praise. A technician named Chris was able to quickly and effectively change a flat tire, resolving issues caused by previous unprofessional service. He not only completed the job in a timely manner but also identified problems that could affect future repairs, showing thorough expertise. Another customer highlighted Nate’s exceptional help with a challenging car situation involving a snapped shifter linkage on a steep driveway. Nate’s knowledge, friendliness, and problem-solving skills left a lasting positive impression. Overall, Taylor Automotive and Towing is highly recommended for their prompt, professional, and friendly service, with staff members who consistently go above and beyond to assist customers in their time of need.
DJ was great, efficient, courteous, polite, & all around did an excellent job! I would highly recommend this company- I have used them multiple times and every time they were great!! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️!!
July 2026
Today we needed a tow to a local auto body shop, and John came to the rescue! The process was initiated through AAA and was completed much quicker than we expected. They provided professional, friendly, and speedy service. We truly appreciate his help and the excellent experience!
June 2026
Onstar got us in contact with Taylor Towing and within 30 minutes they were taking care of my catastrophe, in time to get to the only open tire place that was closing soon. Clean cab & technician was kind!
