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July 2024 by Kerry Krivoshein
Clean, well stocked store with good selection of cactus and succulents in garden department. Good location with easy parking.
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June 2024 by Donna Carroll
We couldn't find what we were looking for and a young lady came and asked if we needed help. We told her what we needed and she said she didn't have a clue. No offer to find out or find us another associate. Disappointed!
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June 2024 by mike
Lowe's is the same all over
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June 2024 by Jen “Geminie”
I like how friendly everybody was especially in the garden center really help me make good choices
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June 2024 by Bunkie
Out of stock, a lot and customer service sicks here
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May 2024 by C B
Use to be good but, not anymore. Very Poor Customer service, they sold us 2 Hisence AC neither one worked. We bought their 3 yr plan & they wouldn't credit them back, so we lost all that money, Won't buy from them any more. Lowes Troy AL
They don't have Customer Service, Beware !!!!!!
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May 2024 by Eddie Jason Dickenson
The store is still making improvements and the staff are very friendly
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May 2024 by C B (Cheyenne)
I have called up there easily 50 times over different time frames and have never spoken to the person i need. Either hung up on or placed on a never ending hold!
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May 2024 by Lee Main
The location is perfect for me. Friendly staff and knowledgeable about which isle the screen door guards were. Saved me a lot of steps.
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April 2024 by Sonnie Parker
We buy a lot from Lowe's and would have purchased a Bosch refrigerator and a freezer from them this past weekend, but they claimed it was not in stock and that Bosch was discontinuing it. Despite having a new unit on the floor and at a sale price thru 4/10/24, they would not sell it. Doesn't make sense... why would you not sell it if Bosch is discontinuing it? Why keep advertising it in the stores and online? They claim there were none in the warehouse, yet Bosch has 35 available to ship and more in production. They lost a sale on fridge and freezer. Thankfully, Cohen's in Montgomery price matched Lowe's price and we purchased both from them. We won't stop shopping at Lowe's for certain things, but we won't buy anymore appliances from them.
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April 2024 by janice nichols
Friendly employees and love their mark down clearance items. Great deals and very clean and well stocked store.
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April 2024 by AUfan2
Lowe’s is by far the best building and home supply store. I can find everything I need there for my home projects. Their prices are competitive with other building suppliers.
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March 2024 by Brelyndrah Williams
When I visited the Lowe's in Troy Alabama recently, I was searching for an item and the Sales Associate Kaylin (Inside Lawn & Garden) was so very knowledgeable and helpful.
She provided great resources and solutions for my issue and pointed me to options. It's rare to encounter such great Customer Service. This is what makes a person like me want to come back and shop.
Often times you will need assistance and cannot find anyone to give you a moment of their time, but this definitely was not the case!
Great job Kaylin!
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March 2024 by Jan Brock
Mercedes and Timyra were extremely helpful, and polite in paint dept.
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February 2024 by Scott Sexton
I just like Lowe's
