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“I was delighted with your associate Gabe. He worked two days with me and my daughter to get our connection corrected. You also had your manager Lionel and Brittany that were helpful and kind. You have a great team. Thanks guys☺️”
“Darren was able to get me out the door with everything I needed for my upgrade in less than an hour! 100% grade A customer service. 10/10 recommend the Leeds Store”
“I went in because my phone was shattered, I was just checking around for prices. But miss Leslie was so pleasant. She took care of me in less than 10 minutes. Even transferred all my stuff without the accessong my broke
phone 10 stars for this Boost Mobile.”
“This is the best Boost Mobile Company Around. Please ask for a young lady name Lexus. Perfect customer service, wise and knowledgeable. Knows all products. Offered extra equipment to make my cellphone usage better. She transferred my number with no problems. She is absolutely amazing. This is the type of person a company never ever wants to loose. She needs a bonus and a raise. Great job ?.... Great work. She needs to be given the job to travel & train others .. 12 star worker ?”
“Pat helped my mother in law and I today and really went above and beyond to help us out. He was kind, helpful & so patient. Finding good customer service these days is difficult so we REALLY appreciated it.”
“Once again wonderful customer service at this location, Dania was phenomenal, great personality, amazing customer services and very professional and polite. Thanks for being so kind and patient you are going great places keep up the great work.”
“My iPhone 15 got harder to charge. The charge cord wouldn’t stay in and finally would not charge at all. I took it to AT&T and they determined the charging port was clogged with stuff. I wear overalls and have a drawstring attached to the phone, to have easy access. They dug and dug. Potato chips, cookies, saw dust, no telling what. No Charge! I purchased a magnetic charger, new magnetic case and screen protector. It’s hard to find service like this now days! THANKS! The next day, the Lady taught me how to use the magnetic charger. THANKS AGAIN!! Us old folks need lots of help. It’s great to see this amount of understanding and help.”
“Brought in an older iPhone with a problem. They fixed me right up. Nice store quality employees you couldn’t ask for more A+ five star service. A guy named “Red” took very good care of me. Good job guys.”
10AM - 7PM
8525 Whitfield Ave Ste 103, Leeds
Mobile Phones
“Christopher was great help my phone had a virus and was worried I lost everything and he was super helpful and able to get everything moved to my new phone this was a great visit and definitely recommend coming here this store has made a major turn around”
“A.J. Was very helpful in getting my plan corrected after the previous manager opened it incorrectly. AJ went above and beyond to call the proper help desk at AT&T and after a little while on the phone, the issue was corrected. I hope he will stay at Leeds for a long time.”
“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
“Shalese !!!! Was the best store manager and sales person woman she was very patient and she listened to my concerns. I went to 2 before her and the 3 rd time was the charm!!!! She had me completely set up when I left !!!!! Don’t go to any other metro pcs except this one ☝️!!!!!”
10AM - 7PM
5308 Oporto Madrid Blvd, Irondale
Mobile Phones
“I broke my phone at work and needed to get a new one quickly. I found a store in Irondale Latifa and hendry greeted me with a smile when I walked in saved me money and set up my phone they also imported my contacts. I've been dealing with cricket for a while and no other store would help me import my contacts for me. I live on the south side and I will be dealing with this store f om now on”
“I had such an amazing experience at T-Mobile, and it truly wouldn’t have been possible without Josiah. He went above and beyond and made sure the manager, Diandgy, was able to step in and assist me in the best way possible. Kristen finished getting my phone fully set up and made the whole process smooth and stress-free. On top of that, Paisley was absolutely the best with emotional support and made me feel so comfortable and cared for throughout the visit. This team created such a positive, unforgettable experience that I will definitely never go anywhere else.”
“Fred has phenomenal knowledge of the T mobile process and equipment is the A1. Shout out to Mrs Kristina for superb professional atmosphere. Thanks T Mobile Montclair team”
“The guy there was really helpful and got me a good deal on a phone also they have a really good 1 year free upgrade on there fleas plan they also speck Spanish here which was really helpful for me for my English is really bad.”
“I needed help with my sim card, got that fixed, because of suggestive selling, by the counter person, ended up getting internet and a tablet with unlimited internet also. And at a reduced cost, with my 3 lines.”
“10/10 would shop with this store again, the manager Devon went absolutely above and beyond to make sure that I got the phone I wanted and in an astonishingly timely manner.”
10AM - 8PM
9190 Parkway E, Birmingham
Mobile Phones
“The store location in Roebuck was spotless, the parking area was nice, and the lanes were available at the front entrance to park. Entrance and walkway areas are free of debris. We were greeted when we entered the store. Small, professionally trained staff, who were friendly, and my agent worked very hard to assist me with my phone issues. She did a great job. Very empathetic and courteous.”
“Mike at boost mobile on Crestwood blvd, irondale, al he was awesome if you got boost mobile service and need help with anything go to Crestwood blvd store in see mike he is the man will go out his way to help”
“Highly recommend this store. Kaleb was so patient with me, he helped me move all my contacts, photos, and videos, and a few apps from my old phone and my new phone. Great customer service.”
10AM - 7PM
9324 Parkway E Ste 104, Birmingham
Mobile Phones
“I just want to say that Catherine or Cat was so helpful in my visit. I was frustrated because my former provider wasn’t compatible with my UNLOCKED iPhone so Cat helped me switch services and all the while helping me to keep my original cell number. I greatly appreciate her for taking the time out and making sure I was set and ready to use my new iPhone. Thanks so much Cat!”
“Wow. Amazing guys here!!
Fast Speedy Precise Easy Stress-free
I walked in, wanting to port a number in. Easy-Peasy. But when my old provider wanted to be difficult.
Not a problem. These guys handled the issue within seconds... This had to be the most professional smoothest Metro store.
I've been saving my pennies all to go back to buy a case from them...
Yea, they were that good!!!”
“After 2 years my phone died so I returned for a new one .The young man was so helpful and had my new phone up and all my contacts transfered ,even took the time to key in some contacts that didn't ..Definitely would recommend this place .I hope management appreciates this young man .Good customer service is rare these days.This young man deserves recognition.”
“I talked to customer service (611) 4x in one day for a total of 3 hrs and 20 mins about an issue with our account. We came to the store and Alex was able to fill out a form for me and solve the problem. She spent an hour with us and was very patient. She is knowledgeable, professional and courteous. She went above and beyond for us.”
“Yesterday I visited the Spectrum store on Patrick way. There was no wait and I was helped by Shmeka. She was most pleasant and very knowledgeable. Shmeka successfully answered my questions beyond my expectations. I highly reccommend this Spectrum store and Shmeka!”
“It’s a Saturday around lunchtime and there seems to only be a couple of employees working. Almost 10 people in line waiting to be helped. This is what you get when Verizon gets rid of the majority of their corporate stores, yet so many things you can’t do at your local dealer and you’re required to find a corporate store.”
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“Had an AMAZING EXPERIENCE with EXCELLENT CUSTOMER SERVICE. The professionalism of the representative Emanuel Lott. Very attentive to needs and had a desire to help with my needs of what I came in for and then added on and made sure all was well before I left.”