Cell Phone Stores near Trussville, AL

30 locations found near Trussville
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“Candace was very helpful and solved problems I’ve been having with my new phone and service for the last three days. I was frustrated from dealing with several different T-Mobile customer service representatives who were nice but couldn’t help me. Whenever I called customer service they gave me the run around or just couldn’t fix anything and just directed me to go to T-Mobile physically but I didn’t have time. I ended up just calling the closest store to me and Candace was able to fix everything. She was also very patient about me calling repeatedly? and answered all my questions while talking me through it! I really appreciated it!”

3.8 Good15 Reviews

“I went to the Leeds store after a disatourous visit to the Trussville location just hours earlier with the worst customer service I had ever had. The new phone I received in Trussville was not working so I came into the Leeds store for help. Katherine was so friendly right off the bat. I had been so upset and frustrated by my Trussville visit, but she was just wonderful and turned my mood around. Turns out the other store and associate never activated the new Sim card. Katherine restored my hope that Verizon could give good customer service. She was wonderful. I will go to this location from now on.”

4.8 Superb145 Reviews

“Toby was fabulous to work with. We had 6 different devices and we needed to set up a business account, he went above and beyond to get us taken care of. He was very knowledgeable and always willing to help. Both Toby and Matt were friendly and went out of their way!”

4.9 Superb72 Reviews

“Leslie is one of my favorite people. I just left the hospital my husband had open heart surgery and Leslie is always such a joy. So pleasant and she took care of my 2 upgrades in less than 10 minutes even transferred all my stuff”

4.7 Superb117 Reviews

“My experience at AT&T today 1-27-24 with Jamese Abrams was PHENOMENALLY amazing. I loved her attitude I loved how she has patience with all her customers and most of all I loved how she got me exactly what I needed and wanted. I definitely rate her a 10 if I could. Awesome job”

4.6 Superb121 Reviews

“The moment I walked thru the doors I was welcomed. Everyone was courteous and polite. I was given great information regarding the best plans for me and the pricing. They also gave away free book bags for the kids. I like that they give back to the community. I am not from the area and they helped me replace my phone. I was working with Sam and he was very professional and not bad on the eyes”

4.8 Superb49 Reviews

“Hello,Your Representative Daisy is the absolute BEST!!! First of all, she was PLEASANT and Professional. She was Technically knowledgeable of all of the concerns that I had.She patiently assisted me in solving a 3-year problem on my Apple I-Pad. She fixed, installed, updated and wouldn’t let me leave until EVERYTHING was working properly and EVERY need met. Having someone of this caliber will only make you business continue to grow and succeed!The presentations, display and atmosphere of this location is great!!! Go Team Daisy!!!”

4.9 Superb31 Reviews

“Amazing customer service!! And so fast! We had trouble finding a repair shop that had the screen we needed and Dee had us covered! We were in a time crunch and he made sure we were in and out very quickly.”

4.4 Superb88 Reviews

“Thank you for what you doing, amazing how the great customer service, affordable prices on all accessories.I have a wonderful experience with the front desk, welcoming faces and more suggestions for best choices.Keep up all great job”

4.6 Superb40 Reviews

“I am an AT&T retiree, and no longer a fan of the company, but I have to give credit where credit is due. Today I had a very good experience with Steve who worked with on this visit. I still get a retiree discount so I have kept my cell service with AT&T. A few days back went in to replace my iPhone 7 which had seen better day. I chose the iPhone 14 Pro instead of the iPhone 15 because the improved feature on the newer model didn’t seem to be worth the extra money. Besides, AT&T had a sizable discount on the 14 model. Today I went in to set up my new phone and to have my data transferred from my old phone to the new one. Steve was very nice and knowable and had some excellent suggestion during the long session it took to transfer the data. A very good exe”

4.3 Superb169 Reviews

“I came like 20 mins before they closed thinking I was gonna have to come pick my phone back up in the morning they are goated the fixed my phone same night I got it same night they didn’t rush because it was time for them to close they made sure my screen was on the right way! Costumer service is everything.”

4.4 Superb68 Reviews

“iPhone 11 $14.99 tis the season.!! Fantastic sales experience, it was nice to see the support of the toys for tots initiative as well. I love to support a business that gives back to their community and that’s exactly what Sam is doing!! BMS is a movement and I’m happy to come across this store!”

4.4 Superb41 Reviews

“Kristen!!! I love her! I decided it was time to get a Business line and she helped me from beginning to end. I shopped around around different companies but I’m so glad I went with T mobile. Kristen took the time to explain my options, the plans, pricing, any promotions available etc. She was very genuine and didn’t try to just sell me anything. I’m an iPhone lover but it was a better deal on Android phones so she went over each one that was available to me. The camera specs and all as that’s important to me because I’m an Esthetician. She gave me her recommendations based on what I was looking for. I didn’t think I would say it but I absolutely love the Android phone we picked out. Thank you Kristen!!! Anything I need I’m coming straight to you!”

4.3 Superb45 Reviews

“10/10 ⭐️ stars!! Best by far experience I’ve had anywhere while replacing a lost phone. Jonathan did everything for me and got me all set up! I’ll definitely be a repeat customer . Thanks guys! He turned a bad day into a good ? one ❤️”

4.2 Good76 Reviews

“So this is my second mom with this phone company and we have the plan that you can ride hbomax I guess I really like that they were very genuine and concerned about me saving money so it was a win-win I have two lines but I only pay for one and that's the great part”

4.2 Good37 Reviews

“Key was awesome!!!!! We had a very complicated situation and she took care of it as opposed to the other 7 representatives that just couldn't get the job done correctly . Key displayed a great attitude and remained patient and kind. She is definitely a keeper!!! We were very pleased with the customer service she had to offer!!”

4.3 Superb23 Reviews

“I AM VERY HAPPY AND GRATEFUL TO JAY FROM THE TRUSSVILLE STORE FOR THE EXCELLENT CARE I RECEIVED. HE HELPED ME IN AN EXTRAORDINARY WAY AND IT WAS VERY WORTH IT. YOU WERE INVITED TO VISIT AT&T TRUSSVILLE ??”

4.1 Good81 Reviews

“From the time walking in the service is above and beyond. Then yhe greatness extends all the way through to the repairs and pickup. Would recommend more stars if I could.”

4.2 Good31 Reviews

“I was very very Thankful for the help that I received from Metro by T-mobil at the hands or Tiara in the store. I was in desperate need on Sunday January 22nd 2023. Her hardworking and steadfast attitude saved me close to $1000. Thank God for in house help troubleshooting the problem in the store.”

4.2 Good27 Reviews

“I had the greatest experience with this location. The manager is very understanding and patient he's also good with all the customer's who does not know what they want. He takes time to see what you're actually looking for and he'll give you the perfect phone that fits you. Love my new location and the manager he's a great man.”

4.2 Good23 Reviews

“I was out with my friend when it was raining so bad with no umbrellas. So, we were on a mission to find and buy an umbrella to share. The man who helped us, who I believe is the owner, was so incredibly nice and even helped us BOTH get umbrellas! These umbrellas are so pretty, large and they’re super cool! Thank you so much for your kindness to us! It was my first time there but I will definitely come in again ?”

4.1 Good15 Reviews

“I came in today at the Leeds store to pay my bill and Cindy and Savannah were awesome and very helpful. They were friendly from the time I arrived until I left. These 2 ladies are an asset to this company”

4 Good6 Reviews

“We had to update our sim card from Sprint to T-Mobile. We went to the store expecting a 15 minute stop. It took us 1 hour and 20 minutes. You are wondering, 5 stars? Yes, this is in regards to the store and especially Neil who helped us.We were there so long because of issues with Sprint, nothing that Neil did or could resolve. Multiple phone calls, attempts from different ways, and finally Neil was able to get our sim card switched over.During the time he was friendly, helpful, knowledgeable, and never got frustrated. Overall, he made the experience much better than it might have been had we had someone not as good as Neil waiting on us.Great job Neil!”

3.9 Good57 Reviews

“Highly recommend this store. Kaleb was so patient with me, he helped me move all my contacts, photos, and videos, and a few apps from my old phone and my new phone. Great customer service.”

3.8 Good12 Reviews

“Mike at boost mobile on Crestwood blvd, irondale, al he was awesome if you got boost mobile service and need help with anything go to Crestwood blvd store in see mike he is the man will go out his way to help”

3.7 Good44 Reviews

“The store location in Roebuck was spotless, the parking area was nice, and the lanes were available at the front entrance to park. Entrance and walkway areas are free of debris. We were greeted when we entered the store. Small, professionally trained staff, who were friendly, and my agent worked very hard to assist me with my phone issues. She did a great job. Very empathetic and courteous.”

3.7 Good45 Reviews

“Candi was so helpful to me and my elderly parents. I'd give her 10 stars if I could. The young lady knows how to help the public. Thank you Candi for all your help.”

3.4 Good13 Reviews

“I just want to say that Catherine or Cat was so helpful in my visit. I was frustrated because my former provider wasn’t compatible with my UNLOCKED iPhone so Cat helped me switch services and all the while helping me to keep my original cell number. I greatly appreciate her for taking the time out and making sure I was set and ready to use my new iPhone. Thanks so much Cat!”

3.5 Good19 Reviews